Office Assistant I - GLPP Cardiology at UPMC

Jamestown, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling Appointments, Patient Flow Coordination, Demographic Information Accuracy, Insurance Verification, Billing, Chart Preparation, Pre-authorizations, Customer Service, Medical Record Verification, Telephone Answering, Call Screening, Encounter Forms, Referrals, Charge Entry, Co-payment Collection, Confidentiality

Industry

Hospitals and Health Care

Description

GLPP Cardiology is seeking a friendly, detail-oriented Office Assistant I to join our dedicated team. In this patient-focused role, you will support daily operations by scheduling appointments, coordinating patient flow, and ensuring accurate demographic and insurance information. Previous medical office or administrative experience is preferred to help you thrive in our fast-paced clinical environment. Experience with insurance verification, billing, chart preparation and pre-authorizations is also beneficial. If you enjoy providing excellent customer service and being an essential part of a collaborative healthcare team, we encourage you to apply today. This full-time position will work Monday through Friday between the hours of 8:00am and 4:30pm. No holidays, evenings or weekends are required. Occasional travel to the Fredonia office may be required based on department and staffing needs. Title and starting pay rate of this position may vary based on years of experience. Responsibilities: Verify necessary information and records in the medical record and computerized scheduling system. Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers. Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions. Maintain clean, orderly waiting area including beverage area and reading materials. Prepare patient charts for upcoming appointments. Answer telephone, screens calls, takes messages, and provides information. Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing. Answer questions regarding patient appointments and testing. Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data. Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks. High school diploma or GED is required. 1 year work experience, preferably in a medical office setting. Knowledge of medical terminology preferred. Word processing and computer experience preferred. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

Responsibilities

The Office Assistant will support daily operations by verifying medical records, scheduling and rescheduling patient appointments, relaying messages, and managing patient check-in and check-out functions. Key duties also involve maintaining the waiting area, preparing patient charts, answering phones, updating physician schedules, and completing necessary paperwork for billing and referrals.