Office Assistant I - Healthy Families Primary Care at UPMC

Erie, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Oct, 26

Salary

0.0

Posted On

08 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Scheduling, Cashiering, Epic Bridges, EMR, Medical Terminology, Word Processing, Patient Registration, Billing Generation, Medical Record Management, Co-payment Collection

Industry

Hospitals and Health Care

Description

UPMC's Healthy Families Primary Care is seeking an Office Assistant I to join their team! This full-time position will work Monday through Thursday from 7:00am to 5:30pm and Friday's from 7:00am to 2:30pm. No holidays or evenings are required and weekends are voluntary. Prior experience working in a medical office, including scheduling, cashiering, and Epic Bridges/EMR experience is preferred. Title and starting pay rate of this position may vary based on years of experience. What Can UPMC Do for You? A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave Competitive pay for the work that you do Responsibilities: Verify necessary information and records in the medical record and computerized scheduling system. Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers. Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions. Maintain clean, orderly waiting area including beverage area and reading materials. Prepare patient charts for upcoming appointments. Answer telephone, screens calls, takes messages, and provides information. Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing. Answer questions regarding patient appointments and testing. Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data. Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks. High school diploma or GED is required. 1 year work experience, preferably in a medical office setting. Knowledge of medical terminology preferred. Word processing and computer experience preferred. Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran

Responsibilities

The Office Assistant is responsible for managing patient scheduling, registration, and check-in/out processes. They also handle telephone communications, maintain the waiting area, and process billing information and referrals.