Office Assistant I - Orthopedics (MSK-HBC) Full-Time Days at UPMC

Williamsport, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Scheduling, Appointment Coordination, Customer Service, Telephone Communication, Data Entry, Insurance Verification, Medical Record Management, Check-in Procedures, Check-out Procedures, Message Relay, Chart Preparation, Referral Processing, Charge Entry, Co-payment Collection, Confidentiality Maintenance, Word Processing

Industry

Hospitals and Health Care

Description

UPMC Williamsport Orthopedic office has a Full-Time Office Assistant I Opening. Hours: 40 hours per week || 7:45a-5:00p || Monday thru Friday || No weekend, No Holiday Purpose: Responsible for making and scheduling patient appointments in an efficient and timely manner. Assists customers in person and on the phone, providing information, and communicating with various departments. Obtains and enters complete demographic and insurance information. Responsibilities: Verify necessary information and records in the medical record and computerized scheduling system. Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers. Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions. Maintain clean, orderly waiting area including beverage area and reading materials. Prepare patient charts for upcoming appointments. Answer telephone, screens calls, takes messages, and provides information. Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing. Answer questions regarding patient appointments and testing. Complies with all UPMC Health System policies and procedures.Maintain strict confidentiality related to medical records and other data. Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks. High school diploma or GED is required. 1 year work experience, preferably in a medical office setting. Knowledge of medical terminology preferred. Word processing and computer experience preferred. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

Responsibilities

The primary role involves efficiently scheduling patient appointments and assisting customers both in person and over the phone with information and departmental communication. Responsibilities also include obtaining and entering complete demographic and insurance data while maintaining medical record accuracy.