Office Assistant II - Ear, Nose, & Throat (0.9) at UPMC

Williamsport, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Appointment Scheduling, Patient Assistance, Demographic Information Entry, Insurance Verification, Medical Record Verification, Chart Preparation, Encounter Forms, Referrals, Billing Information Generation, Office Supply Inventory, Telephone Screening, Diagnostic Testing Scheduling, Insurance Authorizations, Financial Management System Utilization, Medical Terminology, Word Processing

Industry

Hospitals and Health Care

Description

Responsible for making and scheduling patient appointments in an efficient and timely manner. Assists clients in person and on the phone, providing information and communicating with various departments. Obtains and enters complete demographic and insurance information. Schedule: Full-time | 36 hours/week (0.9) Monday - Thursday: 8:00 am - 4:30 pm Friday: 8:00 am - 12:00 pm No Weekends or Major Holidays Responsibilities: Verify necessary information and records in the medical record and computerized scheduling system. Prepare patient charts for upcoming appointments. Completes necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing. Maintain a clean, orderly waiting area including beverage area and reading materials. Greet and register patients in a polite, prompt, helpful manner. Answer questions regarding patient appointments and testing. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions. Assist with inpatient billing process. Assist physicians with transcription and dictation issues/concerns, and review process for accuracy Process medical records release requests. Identify stock levels of office supplies and assist with ordering/inventory management. Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. Answer telephone, screens calls, takes messages and provides information in a courteous manner. Schedule diagnostic testing and obtain insurance authorizations, verifications, and referrals in a timely fashion Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks. Schedule, coordinate and reschedule patient appointments. Relay necessary messages to staff and providers. Other duties as assigned. High school diploma or GED Three years of work experience, preferably in a medical office setting. Word processing and computer experience required. Knowledge of medical terminology preferred. Licensure, Certifications, and Clearances: Act 31 Child Abuse Reporting with renewal Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance with renewal UPMC is an Equal Opportunity Employer/Disability/Veteran

Responsibilities

The primary duties involve efficiently scheduling patient appointments, assisting clients in person and by phone, and managing patient demographic and insurance information entry. Responsibilities also include preparing patient charts, completing necessary paperwork like encounter forms, and assisting with billing processes.