Office Assistant at Luminis Health

Annapolis, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

26.0

Posted On

30 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Scheduling, Customer Service, Medical Records Management, Insurance Verification, Referral Coordination, Medical Billing, Data Entry, Scanning, Telephone Etiquette, Practice Management Systems, Clerical Support

Industry

Hospitals and Health Care

Description

Position Objective: The Office Assistant works in a ambulatory setting, performing an important variety of duties including: greeting, registering, scheduling, and checking out patients on a computerized practice management system. Responsibilities also include maintaining and safe-keeping of patient medical records and contributing to smooth patient flow within the office. The Office Assistant provides stellar customer service in all patient interactions whether in fact to face meetings or by telephone. The Office Assistant works in a cooperative, friendly and results oriented manner with all other members of the practice staff and the Physician(s). Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Greets and accurately registers patients into the practice management system. Communicates with insurance companies and other medical offices to obtain referrals and verifications of coverage. Performs scanning and abstracting duties. Obtains patient records from various offices and hospitals as needed. Answers and screens office calls, makes patient appointments, takes messages and redirects calls as appropriate. Performs daily business operations Educational/Experience Requirements: High school diploma or GED required or documentation of graduation from an accredited training program preferred. One year of clerical/billing experience in a medical office setting, preferred. Customer Service experience, strongly preferred. RequiredLicense/Certifications: If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter. Working Conditions, Equipment, Physical Demands: There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens. Physical Demands - The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Pay Range $17.50—$26 USD Luminis Health Benefits Overview: • Medical, Dental, and Vision Insurance • Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) • Paid Time Off • Tuition Assistance Benefits • Employee Referral Bonus Program • Paid Holidays, Disability, and Life/AD&D for full-time employees • Wellness Programs • Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Responsibilities

The Office Assistant is responsible for greeting, registering, and scheduling patients while maintaining accurate medical records in a computerized system. They also facilitate smooth office operations by communicating with insurance companies and providing high-quality customer service to patients.