Office Assistant at Marvelous Counseling & Therapy PLLC

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Oct, 26

Salary

0.0

Posted On

21 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Telephone Etiquette, Appointment Scheduling, Organization, Time Management, Attention To Detail, Professional Communication, Multitasking, Microsoft Office Suite, HIPAA Compliance, Bilingual English/Spanish, Problem Solving

Industry

Medical Practices

Description

Description Position Summary: Office assistants handle organizational and clerical support tasks. This may include organizing files, scheduling appointments, writing copy, proofreading, receiving guests and serving as a receptionist . Significant Duties and Functions Provides administrative assistance to the CEO by answering/screening phone calls, Perform Receptionist duties Enter, edit, revise, print, assemble and distribute written materials such as forms, correspondence and other documents Types, assembles and distributes written Provide general support to visitors Help maintain filing systems are maintained and current Handle customer inquiries and complaints Knowledge, Skills, and Abilities Good written and oral communication skills Good interpersonal interactions skills Good organizational and supervisory skills Ability to handle sensitive data Ability to organize workflow and use time efficiently Ability to prioritize duties and delegate responsibilities Proficiency with Microsoft Office Suite software applications Ability to work as part of a team Excellent time management skills and ability to multi-task and priorities work Attention to detail and problem-solving skills Education and Qualifications: Minimum of High school diploma Requirements The Front Receptionist serves as the first point of contact for clients, visitors, and providers. This position is responsible for creating a welcoming environment, managing appointments, answering phones, maintaining client records, verifying insurance information, and providing administrative support while maintaining strict confidentiality in accordance with HIPAA regulations. Responsibilities Greet clients, families, and visitors in a courteous and professional manner. Answer and direct incoming phone calls. Schedule, reschedule, and confirm appointments. Check clients in and out for appointments. Collect payments and provide receipts when applicable. Assist clients with completing intake and office forms. Maintain accurate client contact information. Respond to emails and voicemail messages in a timely manner. Keep the reception area clean, organized, and welcoming. Order and maintain office supplies. Communicate effectively with clinical and administrative staff. Maintain confidentiality of client information in accordance with HIPAA guidelines. Perform other administrative duties as assigned. Qualifications High school diploma or GED required. Previous receptionist, administrative, or customer service experience preferred. Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Basic computer skills, including Microsoft Office and email. Ability to work independently and as part of a team. Professional appearance and positive attitude. Fluent in both English and Spanish is preferred. Work Schedule Monday–Friday Full-time Skills Customer service Telephone etiquette Appointment scheduling Organization and time management Attention to detail Professional communication Ability to multitask in a fast-paced environment Dependability and punctuality Physical Requirements Ability to sit, stand, and walk throughout the workday. Ability to lift up to 20 pounds occasionally.

Responsibilities

The Office Assistant provides administrative support to the CEO and manages the front reception area. Key duties include scheduling appointments, handling client inquiries, and maintaining confidential records in compliance with HIPAA.