QUALIFICATIONS

• Previous experience in an administrative, office support, or customer service role preferred.
• Exceptional attention to detail and strong organizational skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and/or Google Workspace.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Comfortable working with online systems and databases; experience in a tech-driven environment is a plus.
• Strong problem-solving abilities and a proactive, customer-focused mindset.

RESPONSIBILITIES

• Provide comprehensive administrative support, including data entry, document management, and scheduling.
• Oversee Stripe management, handling credit card disputes and transaction failures.
• Assist with Apartment Association management, including maintaining schedules, ordering supplies, and occasionally attending industry events.
• Manage vendor relationships, coordinating the procurement of materials and marketing items for sales representatives and clients.
• Handle account management for existing clients, including email correspondence, revenue delivery, and issue resolution.
• Support the team with general office tasks and participate in special projects as needed.