Office Assistant/Receptionist at Shopko Optical

Crystal Lake, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

21.0

Posted On

17 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Telephone Answering, Appointment Booking, File Management, Transaction Processing, Medical Billing, Record Organization, Computer Skills, Organizational Skills, Attention To Detail, Interpersonal Skills, Communication, Office Equipment Operation, Cash Register Operation, Optical Equipment Operation

Industry

Wellness and Fitness Services

Description

Office Assistant Pay rate is $15.00 to $21.00 per hour $500 Sign on Bonus POSITION SUMMARY: Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence a patient’s vision. Taking Care of our teams who take Care of our Patients * Competitive Wages & Sales Incentives * Immediate Advancement opportunities * Competitive time off package including vacation pay, volunteer pay paid holidays, and a personal day * Sick Pay: Eligible teammates accrue Sick/ Safe leave per state law * Health & Wellbeing Benefits Medical, Life, Dental, vision, Short- & Long-term Disability * Voluntary/Cafeteria Offerings * Employee Assistance Program * On the Job Training & Certification * Teammate Recognition Program DUTIES AND RESPONSIBILITIES: CUSTOMER SERVICE • Greet patients and customers • Answer the telephone in a professional manner • Book appointments accurately • Other duties as assigned OPERATIONAL STANDARDS • Confirm appointments • Process transactions in the optical billing and point of sale systems • Process medical billing information • Organize and file patient and customer records MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: • High School Diploma or equivalent • Previous experience in an office is preferred • Basic computer skills • Able to handle multiple customer interactions/phone calls at a time • Excellent organizational skills • Able to work cross-functionally with excellent attention to detail and follow through • Solid interpersonal relationship skills ESSENTIAL FUNCTIONS & WORK REQUIREMENTS: • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication • Able to read and write at a high school graduate level • Able to sit or stand for extended periods of time • Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.) • Ability to lift 10 to 20 pounds • Ability to see (Near, Distance, Color, and Depth Perception) • Manual and finger dexterity, as well as hand/arm steadiness • Ability to grip and hold items • Good eye and hand coordination • Able to operate a cash register, various optical equipment and tools • Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines • Able to travel independently to support Company objectives and personal development These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

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Responsibilities

The primary role involves providing support to the Optical center team by greeting patients, managing appointments and files, answering the telephone, and handling tasks that do not directly influence patient vision. Duties also include confirming appointments, processing transactions in billing and point-of-sale systems, and organizing customer records.