Office Assistant - South Cumberland Urgent Care at UPMC

Cumberland, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical terminology, Patient scheduling, Patient registration, Data entry, Customer service, Telephone etiquette, Medical records management, Billing support, Computer literacy, Word processing, Confidentiality, Co-payment collection

Industry

Hospitals and Health Care

Description

Join our team of Life Changers! UPMC is hiring a full-time Office Assistant I to support the South Cumberland Urgent Care team/office in Cumberland, MD (1050 West Industrial Blvd., Suite 17, Cumberland, MD 21502). *Job title and salary will be based on qualifications and career ladder requirements. Shift/Hours: 3 days-12-hour shifts from 7:30am-8:00pm. Rotating weekend and holidays may be required. Up to 25 - 50%25 travel as this role will also float for coverage at Frostburg Urgent Care (10701 New Georges Creek Rd., Suite 4, Frostburg, MD 21532). *Manager will discuss details further during interview Opportunities for growth, excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today! Responsibilities: Verify necessary information and records in the medical record and computerized scheduling system. Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers. Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions. Maintain clean, orderly waiting area including beverage area and reading materials. Prepare patient charts for upcoming appointments. Answer telephone, screens calls, takes messages, and provides information. Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. Complete necessary paperwork such as encounters forms and referrals. Use computer system to generate information necessary for billing. Answer questions regarding patient appointments and testing. Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data. Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks. High school diploma or GED is required. 1 year work experience, preferably in a medical office setting. Knowledge of medical terminology preferred. Word processing and computer experience preferred. Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran

Responsibilities

The Office Assistant is responsible for greeting and registering patients, managing scheduling, and maintaining accurate medical records. They also handle administrative tasks such as answering phones, processing billing information, and ensuring a clean and orderly waiting area.