Office Assistant at The City of Fort Worth

South Park Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

21.76

Posted On

20 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Attention To Detail, Basic Computer Applications, Customer Service, Communication, Problem Solving, Clerical Experience, Library Systems, Inventory Management, Invoice Management, Statistical Reporting, Team Collaboration, Mail Distribution, Troubleshooting, Shipping Materials, Patron Interaction

Industry

Executive Offices

Description

Pay Range: $18.00/hr. - $21.76/hr. Job Posting Closing on: Wednesday, December 3, 2025 📅 Workdays & Hours: Monday – Friday 8am-5pm Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More! The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. 🌆 The City of Fort Worth Library department is seeking an Office Assistant for the Collection Development team. The Office Assistant will be assigned to Interlibrary Loan (ILL). This team member will be that staff member primarily responsible for ILL, including troubleshooting patron issues, communicating with lending libraries, and processing incoming and outgoing ILL items. For a more complete job description, please see job responsibilities below. This position is located at the Library’s Operations Center at 8628 Camp Bowie West. Your contributions will help create a positive experience for our team and our patrons who utilize this valuable service and your contribution will play a crucial role in ensuring the smooth operation of library services. Minimum Qualifications: High school diploma/GED Two years of responsible clerical experience Preferred Qualifications: Prior experience in a library or bookstore environment is a plus Strong organizational skills and attention to detail Proficiency in basic computer applications Ability to work a flexible schedule The Office Assistant’s job responsibilities include: Processing Interlibrary Loan materials in the statewide ILL system ShareIT and the library’s ILS Polaris Preparing and packaging library materials for shipment to other libraries for lending, ensuring accurate labeling and documentation. Interacting with patrons via phone and email to provide updates on their requests and to troubleshoot issues. Interacting with other library staff about ILL items and non-Fort Worth Public Library items that are mistakenly returned to our locations. Creating and managing invoices for materials loaned to other libraries that have been lost and/or damaged by their patrons, working with the Library’s purchasing unit to ensure City policies are followed Verifying invoices for materials Fort Worth patrons have lost/damaged and update patron accounts with the charges. Maintaining inventory for shipping materials. Recording and reporting statistics of how many items are shipped and received through the courier service. Assisting other collection development and technical services staff as needed. Contributing to the overall efficiency of library operations through collaboration and communication with team members Receive and distribute USPS mail at the OPS center Working Conditions and Physical Demand as stated on official City job description Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking and repetitive motions. Sedentary Work – Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Apply Now! Come be part of something special in Fort Worth. 🌟 Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.

Responsibilities

The Office Assistant will primarily be responsible for processing Interlibrary Loan (ILL) materials and troubleshooting patron issues. This role involves communicating with lending libraries and ensuring the smooth operation of library services.