Office Assistant at UPMC

Greensburg, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service Skills, Microsoft Office Suite, Excel, Teams, Outlook, Epic, Detail-Oriented, Multitasking, Medical Terminology

Industry

Hospitals and Health Care

Description

Make a Meaningful Impact at UPMC Hillman Cancer Center – Office Assistant (Full-Time, Greensburg, PA) Are you ready to make a difference in the lives of cancer patients? Look no further! UPMC Hillman Cancer Center is excited to offer a full-time opportunity for an Office Assistant to support our high-volume, multi-physician medical oncology practice in Greensburg, PA. Why Choose Us? Purpose-Driven Work: Play a vital role in scheduling and managing patient appointments, ensuring timely and compassionate care. Work-Life Balance: Enjoy a Monday–Friday daylight schedule—no evenings, weekends, or holidays. Supportive Culture: Our patients are like family. They could go anywhere, but they choose us. We foster a welcoming environment with free parking, celebration days, Jean Days, Fun T-Shirt Days, and Food Truck Days—just to name a few! What We’re Looking For: We’re seeking a candidate who thrives in a fast-paced, patient-focused environment and brings the following: Excellent Customer Service Skills – a must! Proficiency in Microsoft Office Suite including Excel, Teams, Outlook Experience with Epic (preferred) Detail-oriented multitasker who can function effectively in high-stress situations Friendly, positive attitude with a self-motivated, quick-learning mindset Previous experience in a high-volume practice (preferred), with the ability to handle 130+ patient check-ins per day Ideal Candidate: If you have prior experience in an outpatient medical office, are comfortable with high call volumes, and have a strong grasp of electronic medical records and medical terminology, we want to hear from you! Make an impact. Build your career. Apply today and become part of a team that truly makes a difference. Responsibilities: Verify necessary information and records in the medical record and computerized scheduling system. Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers. Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions. Maintain clean, orderly waiting area including beverage area and reading materials. Prepare patient charts for upcoming appointments. Answer telephone, screens calls, takes messages, and provides information. Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing. Answer questions regarding patient appointments and testing. Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data. Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks. High school diploma or GED is required. 1 year work experience, preferably in a medical office setting. Knowledge of medical terminology preferred. Word processing and computer experience preferred. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

Responsibilities

The Office Assistant will verify information in medical records, schedule and coordinate patient appointments, and greet patients in a helpful manner. Additional responsibilities include maintaining the waiting area, answering phone calls, and ensuring compliance with health system policies.