Office Associate at Wismettac Asian Foods, Inc.

Irving, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Feb, 26

Salary

0.0

Posted On

24 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Entry, Customer Service, Communication, Filing, Inventory Management, Sales Order Processing, Oracle, Administrative Support, Problem Resolution, Reception Duties, Document Organization, Log Maintenance, Team Support, Payment Processing, SOP Compliance, Physical Inventory

Industry

Wholesale

Description

Monday to Friday 8:00 AM to 5:00 PM Office Associate 1 contributes to the efficient operation of a branch office and will be responsible for ensuring it by providing administrative support. The job performs a range of general and specific office/clerical tasks including but not limited to entering data, maintaining customer records, sorting and distributing incoming/outgoing mail, answering phones, and filing. This position is entry-level and works under general supervision. Because this role provides general office support, duties vary from day to day. The core of the job is ensuring that offices run efficiently and can provide excellent service to clients and customers. Ensure that each employee, customer, clients, and vendor receive outstanding customer service by providing a friendly environment which includes greeting and assisting everyone by maintaining outstanding product knowledge and all other components of customer service related to the office operation. Process Sales Orders and/or Purchase Orders using Oracle. Review sales or purchase orders and ensure that orders are processed through the order processing system without issues. Use the customer inquiry function for accounts receivable (A/R) questions and reply to customers or sales reps. Process checks and cash received from customers. Prepare payment orders for invoices from vendors and suppliers. Check inventory to determine the availability of requested merchandise. File documents according to company standard operation procedure (SOP) and able to retrieve it upon sales or customers’ request. Supports office staff, sales, and warehouse and acts as an assistant on various tasks. Organize delivery and receiving related documents and maintain logs. Have effective communication with sales associates, warehouse, and office personnel. Receive calls, takes and relay messages, and respond to requests for information: Provide information to direct the caller to the appropriate individual. Provide excellent service to customers and suppliers by communicating to expedite the resolution of problems/complaints with Corporate Finance whenever necessary. Assist with the quarterly physical inventory (PI) which may be conducted during weekends. Understand PI processes and be able to enter data without errors. Understand and follow company SOPs and know how to find necessary SOPs when needed. Reception duties include greeting and announcing visitors, accepting deliveries, etc. Perform other related duties as required. Benefits*: Wismettac offers competitive benefits, which include: Health Insurance Vision Insurance Dental Insurance Life & accident insurance Pet Insurance 401(k) with company matching 19 days of paid time off Wellness program and EAP assistance and much more! *Most benefits require employee contribution Pre-employment Drug testing is required. Must be authorized to work in the United States on a full-time basis for any employer. Principals only. Recruiters, please do not contact this job posting.

Responsibilities

The Office Associate is responsible for providing administrative support to ensure the efficient operation of the branch office. Duties include data entry, maintaining customer records, processing orders, and providing excellent customer service.