Office/Business Manager at Oklahoma Mental Health Council dba Red Rock Behavioral Health Services

Lawton, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

0.0

Posted On

30 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Detail-Oriented, Organized, Analytical, Customer Service, Financial Operations, Billing, Compliance, Team Building, Strategic Thinking, Multitasking, Problem Solving, Communication, Risk Management, Data Analysis, Medical Record Maintenance, Grant Management

Industry

Mental Health Care

Description

SUMMARY The Office/Business Manager will be a key member of the Cohen Clinic. He/she will report to the Clinic Director and Regional Director and oversee clinic, billing, and financial operations. They will provide training and oversight to other clinics. As such, we seek a detail-oriented, organized and analytical leader who will excel at the duties and responsibilities outlined below. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES * Ensures that the Clinic is in compliance with Red Rock BHS policies and procedures regarding fiscal operations * Works as the liaison between the Clinic and the Chief Financial Officer * Manages the Clinic’s fiscal operations (i.e., budgeting, accounts receivables and payables, reconciliations, financial reporting, etc.) * Works with the Intake Coordinator and Clinic Director to coordinate the managed care billing process, managing local relationships with 3rd party insurance and ensuring that the Clinic is in compliance with contractual and reimbursement policies * Works with the billing department and regional director to reconcile EMR errors. * Works with the Clinic Director to coordinate the credentialing of each clinician (CAQH) for 3rd party insurance * Maintains and monitoring all financial records to ensure accuracy, completeness of data and compliance with state and federal rules and regulations * Assists clients with billing-related matters, assisting clients and/or staff in resolving insurance-related problems * Establishes policies and procedures regarding risk management and business continuity * Collaborates with clinic staff and the Cohen Veterans Network around financial data collection, trend analysis, research, reporting, etc. * Works with Regional and Clinic Director to ensure CARF compliance * Provides training and support internally and to other CVN clinics within host organization * Demonstrates service excellence – Identifies and responds to current and future needs by providing excellent customer service to clients and staff * Demonstrates medical record maintenance knowledge * Maintains patient medical records in accordance with company policy * Maintains proper assembly of medical records * Ensures and coordinates proper upkeep of facilities * Receives and sends philanthropic funds to financial controller * Assists Clinic Director and Regional Director with grant maintenance. * Attends community events and relevant trainings * Oversees Childwatch program * Performs other duties as required QUALITIES * Exceptional Communicator: Demonstrated success establishing relationships with customers, members of the community, the Board, and team members at all levels of an organization * Team Builder: Demonstrated ability to leverage the strengths of diverse teams (both internal and external), coach, mentor, and hold team accountable to achieve results * Strategic Thinking: Proven capacity to listen actively and synthesize multiple pieces of disparate information into a coherent vision that aligns with the organization’s strategy and move it to successful operationalization * Multitasker: Ability to juggle multiple opportunities to drive results on several important projects simultaneously * Ability to succeed in a Not-for-Profit Environment: Demonstrated experience working successfully within a highly collaborative and collegial organization. Comfort rolling up one’s sleeves up and engaging in day-to-day operations. Passion for and commitment to the clinic’s mission * Political Savvy: Can maneuver through complex situations effectively. Plans appropriately to seize potential opportunities and avoid potential conflicts in service of realizing overarching goals QUALIFICATIONS * Bachelor’s degree or at least 5 years of relevant experience * At least 5 years of experience working with 3rd-party payers, coding, billing, posting, and adjudication of claims * At least 3 years of experience collecting, analyzing and reporting financial data * Demonstrated knowledge about the appropriate and effective use of protected health information, the Health Insurance Portability and Accountability Act of 1996 and the Health Information Technology for Economic and Clinical Health Act. * Excellent customer service * Must been able to work independently or as part of a team, anticipate problems and generate solutions and demonstrate flexibility and sensitivity when engaging with staff and clients * Excellent written and oral communication skills; ability to digest and distill complex subjects into clear messages PHYSICAL REQUIREMENTS * Must have the ability to stand or sit for long periods of time * Must have the ability to lift, push, or pull a minimum of 25 pounds * Ability to travel approximately 10% of the time * Ability to use telephone, PC, fax machine, copy machine, and printer HOW WE TAKE CARE OF YOU! * We pay a generous portion of your Health Insurance * Low-cost Dental and Vision Insurance * Retirement Plan with employer contributions equal to 5% of annual salary * Student Loan Repayment Options * No Cost Employee Assistance Plan * 3 Weeks Paid Time-Off (increases annually between years 2-10) * 9 Paid Holidays * 1 Floating Holiday to use at your discretion. * 4 Rest and Relaxation Days * 3 days of Education Leave * 4 hours of Volunteer Leave * Eligible for Pay Increases and Bonuses Annually * Employer Paid Long-Term Disability and Life Insurance Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Red Rock Behavioral Health Services does not discriminate based on race, color, national origin, religion, gender, gender identity, age, marital/familial status, sexual orientation, or disability.

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Responsibilities

The Office/Business Manager will oversee clinic, billing, and financial operations while ensuring compliance with policies and procedures. They will also provide training and support to other clinics and assist with various administrative tasks.