Excel Skills, Customer Service, Communication Skills, Spanish
Industry
Description
Job Description
Detection Time Verification
a. Process detention requests
b. Validate all request and present findings to management
OOCL Street Turns
a. Collect all OOCL hand tickets
b. Prepare OOCL street turn spreadsheet and summit to OOCL
c. Prosses ESI/container related emails
Yard Inventory
a. Maintain inventory spreadsheet of containers in the yard
b. Watch for aging container
c. Reconcile the inventory spreadsheet with loaded container weight tickets
d. Report any “ghost container” in the yard (containers we don’t have records of)
CCIC
a. Process all CCIC related requests
b. Missing CCIC Photos
c. Verifying Seals
Moisture claims
a. Check loading day weather
b. Check loading photos
c. Process claims and report findings to management
Receiving (Covering Window as needed)
a. Verify appointment date and time
b. Review BOL’s and weight tickets
c. Keep a steady flow of trucks coming in and out of dock
d. Scale full and empty containers/trailers
Monthly Inventory (FSI Collectively)
a. Account for all physical investor in the yard
b. Account for all containers/trailers in the yard
c. Prepare inventory spreadsheet
d. Find corresponding weight tickets for inventory
e. Email inventory with weight tickets copies to accounting
Qualifications
Basic Excel skills
Customer Service Experience preferred
Good communication skills
Spanish is a plus
Additional Information
All your information will be kept confidential according to EEO guidelines. Pay is between $20-$22/hour.
Responsibilities
The Office Clerk will process detention requests, validate them, and present findings to management. Additional responsibilities include maintaining inventory spreadsheets and processing various requests related to containers and claims.
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