Office Clerk - Hamilton OH at Temco Logistics

Hamilton, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

19.0

Posted On

31 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Problem Solving, Attention To Detail, Organizational Skills, MS Office Suite, Office Management Software, Logistics Knowledge

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Job Details Job Location: Hamilton OH MDO - Hamilton, OH 45015 Position Type: Full Time Education Level: OH Salary Range: $19.00 - $19.00 Hourly Travel Percentage: Onsite Job Category: Admin - Clerical Temco Logistics is seeking a motivated and customer-focused Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for customers, providing exceptional service by addressing inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate will be detail-oriented, organized, and passionate about delivering excellent customer experiences. Qualifications Key Responsibilities: Provide customers with accurate information regarding their orders, delivery status, and product details. Answer phone calls and respond to emails promptly, addressing customer questions, concerns, and requests. Ensure customers are satisfied with their delivery and installation services through follow-up communications. Resolve customer issues efficiently and escalate unresolved matters to the appropriate supervisor when necessary. Monitor and track delivery schedules to provide customers with real-time updates. Maintain expert knowledge of Temco Logistics’ products and services to support customer inquiries effectively. Track office supply inventory and place orders as needed to ensure smooth office operations. Prepare and submit timely reports, presentations, and proposals assigned. Collaborate with colleagues and other departments to maintain seamless operations and exceptional customer service. Qualifications: High school diploma or equivalent. Minimum of 2 years of experience in customer service or office administrative tasks. Outstanding communication and interpersonal skills to build and maintain positive customer relationships. Strong problem-solving abilities and attention to detail to address customer inquiries accurately and efficiently. Excellent organizational skills to manage multiple tasks and priorities effectively. Proficiency in MS Office Suite and familiarity with office management software (ERP systems preferred). Knowledge of Temco Logistics’ delivery and installation services or a related logistics environment is a plus. Ability to adapt to a fast-paced, customer-driven environment. Temco Logistics is an Equal Employment Opportunity Employer. All qualified applicants are eligible for consideration for employment without regard to disability, veteran status, or any other characteristics protected by law. Bilingual candidates are encouraged to apply. For a full list of the various benefits Temco Logistics offers visit: thd.co/temcobenefits ©2025 Temco Logistics Product Authority, LLC. All rights reserved.

Responsibilities

The Office Clerk will provide customers with accurate information regarding their orders and delivery status while ensuring customer satisfaction. They will also monitor delivery schedules and maintain office supply inventory.