WHAT YOU BRING

• Ability to multitask and meet deadlines in a fast-paced environment
• Friendly, professional communication and excellent customer service
• Proficiency with computers, modern software, and EMR (or quick to learn)
• Experience with POS systems and billing
• High attention to detail, confidentiality, and reliability
• Willingness to work at both Duncan and Cobble Hill locations
• A growth mindset and desire to build your career with a supportive team

ABOUT THE ROLE

Join our Client Care team as an Office Clerk. This is a daytime position—no late nights, no weekends, and Fridays wrap by 5:30 p.m. You’ll be the first point of contact for patients and the backbone of smooth scheduling, billing, and clinic operations.

WHAT YOU’LL DO

• Greet patients, answer phones/email, and manage front‐desk reception
• Schedule and confirm appointments; coordinate across two locations
• Process payments (POS) and prepare invoices; reconcile daily transactions
• Verify patient information/benefits and support billing follow-ups
• Maintain accurate electronic medical records (EMR); scan, file, and fax documents
• Prepare forms, reports, and clinic correspondence; manage inventory of office supplies
• Support clinicians and the admin team with day-to-day tasks and community initiatives
• Assist with simple social media or website updates as needed