Join Our Team at Hillcrest Baptist Medical Center – Baylor Scott & White Health! We’re seeking a reliable and organized Office Coordinator to support the Case Management department. This role helps ensure smooth day-to-day operations through administrative support, scheduling, and coordination tasks. If you’re detail-oriented and enjoy keeping things on track behind the scenes, we’d love to connect with you.

JOB SUMMARY

The Admin Assistant helps team members, large teams or department directors. Collects, reviews and examines data and prepares reports, charts, budgets, and other presentation materials. Responds to or routes routine inquiries from external or internal sources with own correspondence or other messaging. Schedules and coordinates meetings, travel, and other group activities. May be accountable for creating reports and distributing on a regular schedule.

• Accurately and rapidly prepares a variety of routine communications, reports, forms and correspondence. Coordinates production (formatting, copying, etc.) and dissemination of materials, such as presentations, course handouts, grant proposals, conference and seminar materials, complex reports, brochures, and displays.
• Manages vendor invoices to ensure that the client and vendor billing is accurate and handled in a timely manner.
• Schedules, organizes, and operates conferences, seminars, and events, including recommending vendors for services, overseeing the production and distribution of materials, coordinating logistics, and serving as liaison with internal and external vendors. Takes meeting minutes and disseminates to appropriate parties.
• Answers and screens phone calls for the office or department; routes calls as appropriate within established customer service guidelines; accurately records messages and delivers to the appropriate party in a timely manner. Establishes and takes appropriate action as required.
• Greets visitors, guests and/or employees promptly and courteously; ascertains their needs and provides assistance in accordance with established policies and procedures or, if unable or unqualified to assist, promptly refers to the appropriate party or department.
• Plans and schedules calendar(s) based on consultation, resolve calendaring conflicts, and arranges travel in compliance with Organization policies.
• Monitors supply levels and orders accordingly; receives, stores and distributes supplies. Performs service and maintenance activities related to minor equipment (i.e., changing ribbons, toners, calling repairmen, etc.).
• Creates and diligently maintains a variety of confidential files in accordance with established policies and procedures.