POSITION SUMMARY

The Office Coordinator is a vital member of the MVISS/MVAEC team, responsible for managing front-desk operations while also providing comprehensive Executive Assistant support to senior management, staff, and visitors. This dual-role position ensures that office operations are efficient, professional, and aligned with the culturally grounded values of both organizations.

QUALIFICATIONS

· Completion of secondary school; diploma or certificate in Office or Executive Administration preferred.
· 2+ years of administrative or front-desk experience, preferably in a non-profit or Indigenous organization.
· Proficiency in Microsoft Office Suite, social media platforms, and basic website updates.
· Strong organizational, communication, and time-management skills.
· Experience working with Indigenous communities or knowledge of Indigenous cultural protocols is an asset.
· Ability to handle sensitive situations and information with discretion.
· Calm, courteous, and respectful demeanor, especially under pressure.

The Office Coordinator is a central member of the MVISS/MVAEC administration team. This position oversees day-to-day office functions, supports executive operations, coordinates facilities and resources, and ensures a culturally respectful, organized, and responsive environment for staff, community members, and visitors. The role combines elements of administrative support, office management, and operational logistics.
· Greet and welcome guests, including Elders, clients, funders, and government officials.
· Answer and direct phone calls, emails, and inquiries with professionalism and confidentiality.
· Maintain front-desk security and control access to office areas.
· Manage incoming and outgoing mail and deliveries.
· Ensure reception, waiting, and kitchen areas are clean, welcoming, and well-stocked.
· De-escalate situations involving individuals in crisis or experiencing distress.