ABOUT US

We are a business and technology consultancy and one of the UK’s leading graduate employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.
Diversity and Inclusion
FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
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ABOUT THE ROLE

Joining our fast-paced, growing and dynamic team, you will play a key role in building client relationships and helping to promote the FDM brand. As FDM’s office coordinator, you will provide a comprehensive and efficient service that promotes the FDM brand to our clients as well as meeting the needs of internal colleagues and other visitors to the office. You will also play a key role in providing facilities support in the interaction with contractors to ensure that a clean, safe, secure and, well-maintained office is provided.
Alongside managing our reception and general office administration duties you will also be responsible for researching, booking and organizing travel arrangements for Canadian and U.S. staff and consultants. This involves securing the best deals to suit our needs and budgets. This will require you to be highly organized and supportive with great attention to detail. Keeping track of all booking arrangements, communicating with staff and continuously improving processes is essential.
The role is all about service excellence, whether it is greeting clients, providing refreshments, or liaising with contractors. You will have a mature and enthusiastic approach, a willingness to learn, and an attitude where nothing is too much trouble.

DUTIES AND RESPONSIBILITIES

• Greet and welcome visitors to the office
• Answering the telephone, screening, and directing calls
• Manage the meeting room booking system
• Receive, sort & distribute mail deliveries / collections
• Arrange courier collections using most cost-effective method determined
• Coordinate stationery orders and the provision of general office supplies
• Administration duties including responsibility for chasing receipts/approvals, liaising with Group Finance
• Liaise with contractors to ensure well maintained facilities are provided
• Coordinate provision of service contracts and activities
• Coordinate recycling facilities in line with building requirements\
• Manage health & safety requirements for the office
• Research, book and organize travel arrangements for Canadian and U.S. staff and consultant relocations in line with processes and budgets. Distribute itineraries and keep a record of all bookings
• Support with corporate events
• Assist in supporting management with various operational and facility activities/tasks
• Any other tasks as required