WHO WE ARE & WHAT WE DO:

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community.

TMH is the region’s healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region’s only:

• Level II Trauma Center
• Primary Stroke Center
• Level III Neonatal Intensive Care
• Pediatric Intensive Care
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.

JOB SUMMARY:

This position is responsible for enrolling patients, scheduling all patient appointments, adhering to the residency specific scheduling criteria, collecting patient payments and co-payments and documenting the payment accurately and timely. This position is an ambassador for the Family Medicine Residency Program in patient relationships. Must create a sense of efficiency, caring, trust, and professionalism with the patients and family members. Ensure quality patient care and service with regards to phones, scheduling, patient confidentiality and direct patient contact.

REQUIRED EDUCATION:

Minimum: High School Diploma or equivalent

REQUIRED EXPERIENCE:

• Minimum: 1 to 3 years of job-related experience
• Preferred: 4 to 6 years of job-related experience
• Behavioral Criteria Other training or special skills: Customer Service Skills, Medical Office Skills, Data Entry

Please refer the Job description for details