Office Coordinator at The Glass Guru of San Antonio

Leon Valley, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Time Management, Communication Protocols, Administrative Procedures, Inventory Control, Task Delegation, Verbal Communication, Written Communication, Microsoft Office, QuickBooks Online, Estimating, Project Management, Troubleshooting, Payroll Processing, Accounts Receivable, Sales Software

Industry

Consumer Services

Description

Benefits: 401(k) 401(k) matching Dental insurance Free uniforms Health insurance Paid time off Vision insurance Roles & Responsibilities: With a focus on excellent customer service, efficiency and time management, a well-organized Office Coordinator, in addition to overseeing and handling inbound and outbound communication with all customers, will be responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control and task delegation. Below is a list of various specific duties, not limited in overall scope and subject to change: Manage the day to day operations of the staff Customer Service Rep. (if applicable) Answer inbound phone calls promptly during business hours. (if applicable) Pre-screen incoming leads/potential customers in a proper manner. (if applicable) Respond to any voicemails and/or messages from answering service. (if applicable) Manage and respond the inbound email correspondence and forward accordingly. Greet customers and all other visitors to the showroom promptly and professionally (if applicable). Schedule estimate appointments properly using the appropriate customer software. Quote product by telephone for potential new clients/customers. Assist Estimators with follow up on pending estimates by phone and/or email. Strategically schedule work appointments for Installation Techs, along with customers accordingly. Troubleshoot issue(s) from field if needed, working with GM/vendors and Technicians to find solutions. Check order confirmations from fabricators/vendors for size and pricing accuracy. Oversee proper filing of daily work orders and estimates. Process timesheets for payroll processing. Prepare Accounts Receivable and prepare deposits for bank daily. Reconcile sales software and accounting software transactions as required. Qualifications & Educational Requirements: 1-2 years’ residential glass experience (ordering, estimating, office/project management) preferred. HS Diploma or equivalent. 2 or 4-year college degree preferred. All candidates must pass initial background check and drug test. Preferred Skills: Excellent verbal/written communications skills. Microsoft Office proficient (Word, Excel). Experience with QuickBooks Online and web based software preferred. *Eligibility for company benefits is optional and contingent upon completion of an initial employee probationary period.

Responsibilities

The Office Coordinator will manage day-to-day operations, oversee communication with customers, and streamline administrative procedures. Responsibilities include scheduling appointments, responding to inquiries, and ensuring proper filing of work orders.