COMPANY OVERVIEW

Toad Hall Cottages is the largest and most established holiday cottage letting agency in South Devon. Founded in 1994, we pride ourselves on our award-winning service and have a diverse portfolio of over 950 cottages across the South West.

SUMMARY

We are seeking an organised and motivated Office Coordinator to support the smooth operation of our property management department. In predominately administrative role, you’ll work closely with the Senior Housekeeping Assistant to coordinate daily operations, maintain accurate property records, and ensure high standards across all managed properties.

• Act as a point of contact for internal teams, owners, guests, and third-party suppliers.
• Manage daily communications via phone and email, responding to queries and issues efficiently.
• Support housekeeping schedules, monitor cleaning standards, and liaise with external cleaners.
• Maintain up-to-date property records, supplier details, and checklists across internal systems.
• Organise and oversee seasonal tasks such as deep cleans and winter preparations.
• Process and authorise invoices, resolve financial queries, and manage supplier bookings.
• Coordinate with other departments to ensure guest satisfaction and effective service delivery.
• Provide departmental support during staff absence and assist with training documentation.
• Be available for tasks on and off site as required and to be hands on if needed.
  This role requires excellent organisational skills, proactive communication, and the ability to multitask in a fast-paced environment whilst not being afraid change task quickly based on operational requirements.
  We are a small, dedicated and closeknit team therfore if you think you will fit this varied role please get in touch.

Job Type: Full-time, including Saturdays during high season, and every other Saturday out of season

• Pay: £24,550.00-£25,000.00 per year
• Clean driver’s license essential
• Kingsbridge based
• Competent on all aspects of Microsoft Office
• Opportunity for career development for right candidate

Job Type: Full-time
Pay: £24,550.00-£25,000.00 per year

Language:

• English (preferred)

Work Location: In perso