Office Head (Travel) at NATO

Brunssum, Limburg, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

25 Jan, 26

Salary

0.0

Posted On

27 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Organizational Skills, Coordination Skills, Interpersonal Skills, Problem-Solving Skills, Creative Thinking, Flexibility, Management Skills, Travel Management, Financial Management, Record Keeping, Training, Risk Management, Decision Making, Liaison Skills, Cost Management, Operational Planning

Industry

IT Services and IT Consulting

Description

Our Requirement: Title: Office Head (Travel) Grade: 10 Duty Location: Brunssum, The Netherlands Requirement filling date: as soon as possible Closing date for applications: 16 November 2025 Our organisation Joint Force Command Brunssum (JFCBS) provides a Joint headquarters to plan, prepare and conduct operations to support NATO’s core tasks, at the Joint Operational level, as directed by SACEUR. The Finance Directorate (J8) is responsible for all financial operations and correct application of all funds approved for use by JFCBS. The Finance & Accounting Branch is responsible for the full spectrum of compliant financial and accounting related to international and multi-national approved credits. The Travel Office is responsible for the provision of travel arrangements and overall coordination of transportation services for personnel travelling on official duty. The incumbent coordinates all commercial travel and mobility requirements of JFC HQ and supported elements. The main duties of Office Head (Travel) are to: · Be responsible for all aspects of commercial Travel & Mobility for JFC HQ and supported elements. · Plan, coordinate and supervise the execution of all duty travel in support of JFC HQ and supported elements activities including peacetime operations, exercises and deployments as well as out of region /area operations. · Manage, plan and direct staff on the day-to-day management of the office. · Liaise with the contracted Travel Agency ensuring that optimum service is provided in accordance with agreements. · Make decisions regarding the work priorities of the supporting staff to ensure that they match those of the head of the organization and the HQ based on direction and guidance received from the Branch Head Finance & Accounting. · Plan the routing and itineraries of military and civilian personnel and determine locations, modes and facilities required for the movement of personnel and material by air, rail and surface means. · Evaluate requests for Special Assignment Airlift missions and coordinate all travel requirements with military entities and commercial agencies to meet target dates. · Process all travel order applications, approve, authenticate as appropriate. Ensure that travel requests are approved by authorized officials and the information entered by the Travel Clerk is complete and accurate. · Establish the most suitable and cost-effective mode of travel for each destination. · Establish reimbursable rates and, if required, provide information in support of the processing of claims for reimbursement of travel expenses submitted by the traveler. · Ensure the monthly update of the frequent traveler destination list. · Establish priorities and identify the most effective method to utilize funds allocated for duty travel. · Provide travel and cost-related information to budget managers of functional areas if directed by Branch Head. · Provide assistance and guidance to FinS Travel Module users; conduct the job training; provide Travel Clerk training and resolve FinS related issues. · Maintain accurate financial and transactional records relating to HQ travel business. · Certify travel-invoices for payment. · Ensure financial control measures are in place to prevent misuse or abuse. · Monitor and report on the performance of the Travel Contractor against the agreed contract. · Propose mitigating actions or process improvements as appropriate. · Act (with the support of the Travel Office) as the Divisional Travel Clerk for the Finance Directorate. · Proactively participate in defining, mitigating and managing the risks within the functional area of responsibility in the Finance Directorate/J8 and actively contributes to implement and maintain the internal control framework of the Finance Directorate/J8. The incumbent may be required to undertake deployments in support of military operations and exercises, and/or TDY assignments, both within and without NATO boundaries. Such operational deployment may exceed 30 days duration up to 183 days in any period of 547 days, and may be on short notice. For NATO International Civilian Staff, acceptance of an employment contract linked to this post constitutes agreement to deploy in excess of 30 days if required. Required Qualifications are: Ø English – good – NATO Standard Language Proficiency 3322 (Listening, Speaking, Reading and Writing) in accordance with NATO standard agreement (STANAG) 6001. NOTE: The work both oral and written in this post and in this Headquarters as a whole is conducted mainly in English. Ø Secondary education and vocational training in related field / discipline. Ø Minimum 2 years professional experience supervising and managing staff. Ø Minimum 2 years professional experience in office management including billing practices and associated record keeping. Ø Minimum 4 years professional experience in the field of commercial travel or transportation management, including experience with industry corporate travel agencies (e.g. Amex Global Business Travel) and/or travel platforms using Global Distribution Systems (e.g. Amadeus, Sabre, Galileo). Desirable Qualifications are: ü Experience in a NATO, military or international environment in the field of commercial travel and transportation management. ü Knowledge of the diplomatic, legal and customs regulations affecting travel to/through various countries. ü Familiar with European railway, air and maritime booking systems. ü Familiar with FinS and all its applications. ü Completion of relevant courses / training. The successful candidate possesses following personal attributes: ü Excellent communication skills both oral and written including very good briefing skills; ü High level of organizational and coordination skills; ü Excellent interpersonal skills including tact and diplomacy; ü Independent and creative thinking; ü Flexible and able to work under pressure; ü Good problem-solving skills. The successful selected candidate must be able to obtain and maintain a security clearance and is required to pass a medical examination before an employment contract offer will be released. The medical examination will take place with our medical consultant, is required to determine if the recommended candidate is fit to perform the duties and is deployable to NATO's areas of operation. Due date for receipt of applications: Sunday 16 November 2025, 23:59. Candidates have to apply electronically in NATO Talent Acquisition Program: https://nato.taleo.net/careersection/2/jobsearch.ftl?lang=en IMPORTANT: Please be aware that a Selection Board will only assess the information provided in the job submission form including the answers to the pre-screening questions and description of your work experiences. Your answers must be comprehensive and stand alone; do not rely on attached documents for essential information (Attachments are supporting documents and should not be referred to in the job submission). For example, if a pre-selection question asks you to justify how you meet the minimum experience requirement, you must explicitly detail in the answer box how your experience directly aligns with, or exceeds, the stated requirement. Simply stating you meet the requirement is insufficient; provide concrete examples and quantifiable details. Only candidates meeting ALL essential required qualifications will be considered and be assessed in competition with other candidates. Results are expected to be communicated in the 3rd week of November 2025; Test & Interviews will be on 16 and 17 December 2025 and will be organised in Brunssum, The Netherlands.

Responsibilities

The Office Head (Travel) is responsible for all aspects of commercial travel and mobility for JFC HQ and supported elements, including planning, coordinating, and supervising duty travel. The role involves managing staff, liaising with travel agencies, and ensuring compliance with financial operations related to travel.