Position Title: Office Manager
Work Location: Columbus, OH; Hybrid Flexibility
Employment/FLSA Status: Full-Time/Exempt
Reports To: Director of Operations
Salary Range: $55,000- $60,000/yr. + bonus opportunity

WHAT WE OFFER

Joining Besa comes with a range of benefits aimed at supporting your well-being, professional growth, and alignment with our mission:
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Energetic and collaborative team environment passionately dedicated to our mission of doing good

• Flexible hybrid work environment that values work-life balance
• Award-winning entrepreneurial nonprofit making a positive impact
• Headquarters located in Columbus, Ohio’s Brewery District, within a collaborative and inspiring workspace
• Generous PTO policy, Summer Fridays, and an additional 10 paid holidays
• Competitive medical, dental and vision benefits, along with retirement and short-term and long-term disability benefits
• Participate in volunteering activities, team retreats, and immerse yourself in a vibrant company culture

Besa is an Equal Opportunity Employer, committed to providing equal opportunities to all candidates regardless of race, color, religion, sex, national origin, age, disability, or genetics. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, ensuring a fair and inclusive workplace. While this job description is designed to represent the job requirements, additional duties, responsibilities, and activities may be assigned or changed at any time with or without notice. Candidates must be eligible to work in the United States without sponsorship and will undergo a criminal background check prior to hire

ABOUT THE ROLE

The Office Manager is a critical member of the Besa team, helping to power the systems, processes, and day-to-day operations that keep our work moving forward. In this role, you’ll work closely with staff across the organization to ensure seamless administrative support, smooth onboarding and offboarding experiences, and reliable IT coordination. You’ll take the lead on maintaining internal systems, supporting team workflows, and troubleshooting the behind-the-scenes details that make a big difference in our ability to deliver impact. This role is ideal for someone who enjoys helping a business run smoothly, takes pride in the details, and wants to play a hands-on role in strengthening Besa’s internal culture and infrastructure.

PRIMARY RESPONSIBILITIES

Team & Culture Support

• Coordinate logistics for internal meetings and events—including all-hands meetings, board meetings, retreats, and team gatherings (e.g., catering, RSVP tracking, agendas, room setup).
• Support culture-building efforts, such as employee recognition, wellness initiatives, and staff surveys.
• Assist with hiring logistics and onboarding touchpoints, ensuring new team members feel welcomed and supported.
• Help create, organize, and maintain internal documentation, tools, and processes to strengthen team communication and efficiency.

Office & Administrative Management

• Manage the company calendar and support scheduling for key meetings and events.
• Oversee shared spaces (storage, kitchen, plants), supplies (snacks, mail, equipment), and general office upkeep.
• Monitor general inboxes and voicemail, ensuring timely and appropriate follow-up.
• Coordinate internal communications and calendar invites for holidays, gatherings, and company-wide events.

Coordination & Management

• Manage onboarding and offboarding logistics related to technology and access, including laptops, accounts, and passwords.
• Support team members during onboarding with platform navigation, tech setup, and 1:1 scheduling.
• Maintain digital documents organization and permissions.
• Undertake additional duties as assigned, contributing flexibly to the dynamic needs of the organization and furthering the overall mission of Besa.

To succeed in this role, the individual must effectively perform each essential duty. The physical demands and work environment outlined below are representative of those encountered while fulfilling the essential functions of this position. Reasonable accommodations can be arranged for individuals with disabilities.

• Regularly use a computer and engage with co-workers in both office and virtual environments
• Frequently stand or sit to complete work, with occasional lifting and movement of up to 40 pounds
• Reliable transportation is required due to occasional local travel, including a valid Ohio Driver’s license
• Responsible for providing a phone and ensuring an adequate workspace for completing all wor