Office Manager - Bilingual at X UP Brands

El Cajon, California, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Office Management, Administrative Coordination, Customer Service, Communication Skills, Organizational Skills, Time Management, Discretion, Judgment, Confidentiality, Microsoft Office Suite, Phone Systems, Standard Office Equipment, Public Engagement, Vendor Coordination, Inventory Management

Industry

Description

Description Join McAlister Institute, a 48-year beacon in San Diego’s Recovery Community. The Office Manager - Bilingual oversees day-to-day office operations that supports a team of 30+ employees at the agency’s headquarters. Serving as a key point of contact across more than 20 agency locations, this role ensures a professional, welcoming, and efficient environment for all visitors, callers, staff and the communities we serve while also managing front-office functions, administrative workflows, ordering and inventory, vendor coordination, and general office upkeep. With a keen eye for detail and getting to resolution, the ideal candidate thrives on cultivating an organized and welcoming front door. The ideal candidate is organized, proactive, tech-savvy, with exemplary customer service skills, sound and quick judgment, and the ability to manage multiple priorities in a fast-paced, mission-driven environment. Benefits for YOU: 13 paid annual holidays, including your birthday; 12 paid vacation days, paid sick leave Public Service Loan Forgiveness eligibility 403(b) Retirement Plan + up to 6% Employer Match Health Insurance available the first of the month following 30 days of employment (Sharp) EAP Key Responsibilities: Uphold and promote the mission, philosophy, values, and direction of McAlister Institute. Serve as the primary front desk contact for visitors, vendors, staff, clients, and community partners. Greet, screen, and escort visitors while maintaining security, privacy, and visitor logs. Answer and route incoming calls in a trauma-informed manner; provide accurate program information and triage urgent calls. Receive, distribute, and send mail and packages, including confidential items and certified mail. Receive, record, and process incoming payments and cash receipts. Maintain clean, organized, and well-stocked common areas and conference rooms. Coordinate vendors, office upkeep, and facility needs. Manage office supplies, inventory, ordering, and expense tracking. In Office Position (Not remote), El Cajon, CA. Schedule: Monday - Friday, 9AM - 5:30PM Requirements Bilingual in Spanish (required). Proven experience in office management, administrative coordination, or front-office operations. Experience in healthcare, behavioral health, and/or nonprofit environments preferred. Strong customer service skills with the ability to interact professionally with diverse populations. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite, phone systems, and standard office equipment. Strong organizational and time management skills with the ability to manage multiple priorities. Demonstrated discretion, sound judgment, and ability to maintain confidentiality. Comfortable engaging with the public in person and via phone. Compliance with all agency and contract requirements related to trainings, public health, certifications, and reporting. Ability to pass all pre-employment screening, including references, a criminal background check with at least one year clear of probation or parole, a drug test, and a negative TB test. Must have reliable transportation to/from the location. On-site position. Equal Opportunity Employer: McAlister Institute is committed to creating a diverse environment and we are proud to be an equal-opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, any other non-job-related factors, and other characteristics protected by local, state, or federal anti-discrimination law covering employment. Reasonable Accommodations: McAlister Institute is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the jobs@mcalisterinc.org., for more information. Please include your name and position you are applying for. Work Authorization Requirement: Applicants must be legally authorized to work in the United States at the time of application. McAlister Institute does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas. Pre-Employment: All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from McAlister Institute employment as we are subject to County of San Diego contractual hiring requirements). A pre-employment physical examination, and post-offer background check is required. Candidates must have at least one year clear of probation or parole, a drug test, and a negative TB test. General Information & Considerations: Placement on the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. Current McAlister Institute employees may receive priority consideration for positions when they meet essential qualifications. To Staffing and Recruiting Agencies: We do not solicit staffing or agency contacts for our recruitment needs. Our careers site is only for individuals seeking a job at McAlister. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes. Any such submissions will be considered unsolicited and will be ignored to prioritize our own process. We are sure you do amazing work and can give us data to support your sell. We, however, are a non-profit, and are mindful agents of our resources. We do not accept unsolicited resumes or applications from agencies. Please do not forward resumes to us, or email us individually. McAlister Institute is not responsible for any fees related to unsolicited resumes/applications.

Responsibilities

The Office Manager oversees day-to-day office operations and serves as the primary front desk contact for visitors and staff. This role includes managing administrative workflows, vendor coordination, and maintaining office supplies.