OFFICE MANAGER

ROLE PURPOSE: The Office Manager is responsible for welcoming visitors to Head Office, as well as being the first point of contact on phone lines.

KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED

• A minimum of 3 years’ experience in a similar role.
• Proficient with MS Office Applications.
• Good organisational skills and time management.
• Systems/Software experience is desirable (eg Purchase order or Finance software)
• Excellent telephone manner, friendly and confident in a customer facing role.

ROLE RESPONSIBILITIES

• Welcome visitors to the office premises and connect them with the appropriate member of staff.
• Ensure all visitors to site are logged and have complied with reverse parking instructions.
• Answer phone calls to the main line in a timely manner, and direct calls to the correct offices.
• Where possible, screen calls to reduce nuisance calls and sales calls.
• Receive all post and parcel deliveries and distribute to the correct offices, including sending items via the internal mail system.
• Manage the conference room booking system and prepare rooms for client meetings.
• Ensure the stationary supply cupboard is clean and well-stocked.
• Order stationary supplies and generate purchase order numbers to ensure traceability.
• Ensure that the coffee and tea station is stocked with supplies, re-ordering as required.
• Co-ordinating PPE for employees working on sites, collating size information and sending items in the internal mail.
• Ensure that the PPE supply room is stocked with supplies in a range of sizes, re-ordering as required.
• Supporting the Board with administrative duties as and when required, e.g. minutes, photocopying, etc.
• Supporting with events and office team building days as and when required.
• Any other admin duties as may be assigned.

GENERAL DUTIES & RESPONSIBILITIES

• Members of staff are expected to treat those with whom they come into contact in a courteous and respectful manner in accordance with the Dignity at Work Charter.
• All employees are expected to follow reasonable instructions or requests from your line manager, or from any other senior member of company management (even if this person is not your direct line manager).
• All employees are expected to attend and complete any training events arranged by the company as invited, whether in-person or online.
• All employees must follow the training they have received when using any work items/equipment provided to them.
• Cunningham is an Equal Opportunities Employer, and you are expected to uphold this commitment to equal opportunities.
• Our premises are smoke-free, and you are expected to comply and smoke/vape only in designated areas.
• All employees are expected to maintain high standards of personal accountability.