Are you a strategic, people-first leader who thrives in a fast-paced, purpose-driven environment? Do you bring the operational know-how and leadership skills to drive clinic performance and lead a team to success?
At docbraces Hatheway Fredericton, we’re looking for an Office Manager who’s more than just an administrator; you’re a dynamic operations and people leader ready to take ownership of a high-performing orthodontic clinic.
About the Role
As our Office Manager, you will lead day-to-day business operations while empowering your team to deliver an exceptional patient experience. You’ll play a critical leadership role in driving team performance, clinic efficiency, and a culture of excellence.
You’ll be at the heart of the action leading strategy execution, motivating people, optimizing schedules, and ensuring every patient interaction reflects our values.

What You’ll Lead and Own

• Clinic Operations: Oversee all operational functions including scheduling, workflow optimization, and resource planning.
• Team Leadership: Manage, coach, and develop your team to foster performance, accountability, and collaboration.
• Culture & Engagement: Build a high-energy, patient-first culture that supports growth and excellence.
• Business Alignment: Drive key metrics and align team goals with organizational targets and growth initiatives.
• Process Excellence: Champion compliance, patient safety, and operational best practices.
• Strategic Problem Solving: Identify and resolve challenges proactively to support a smooth, high-performing clinic environment.

What You Bring

• 3+ years of experience as the primary leader responsible for operations and team performance in a single-site or multi-site business (e.g., healthcare, retail, restaurant or service-based industries)
• A proven track record of leading entire teams and managing day-to-day business operations, not just supervising or supporting
• Strong skills in people management, performance coaching, and team engagement
• A solid understanding of business operations, scheduling, workflow management, and basic financials (KPIs, budgets, etc.)
• Excellent communication, decision-making, and conflict-resolution abilities
• Highly organized with the ability to prioritize and adapt in a fast-paced environment
• Post-secondary education in Business, Healthcare Administration, or a related field is an asset
• Bilingualism is an asset

Why Join Us?
At docbraces, we’re building more than beautiful smiles—we’re building confidence and self-esteem. Be part of a collaborative, values-driven team where your leadership can make a real difference in the lives of patients and the success of your team.
Ready to Lead?
If you’re ready to take the next step in your leadership career and want to join a growing, purpose-led organization, we want to hear from you.
Apply now and help us transform smiles and lives in Bedford and beyond.
docbraces is proud to be an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted

Please refer the Job description for details