JOB OVERVIEW

We are seeking a dedicated and detail-oriented Office Manager to oversee the daily operations of our Naturopathic Wellness Clinic. The ideal candidate will bring strong organizational skills, exceptional customer service abilities, and experience in a clinic or healthcare setting. This role is vital in ensuring smooth administrative processes, managing accounts, and providing outstanding support to both staff and clients in a welcoming and holistic environment.

QUALIFICATIONS:

• Proven experience as an Office Manager or in a similar administrative role, preferably in a naturopathic, dental, or medical office setting.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Excellent customer service skills with a friendly and empathetic demeanor.
• Proficient in clerical duties and comfortable using computerized systems, including Google Suite and Jane App.
• Experience with accounts receivable and extended health direct billing is an asset.
• Attention to detail, particularly in proofreading and maintaining accurate records.
• Ability to manage inventory and supply orders efficiently.
• Ability to work collaboratively within a team environment while also being self-motivated.
• Experience in a clinic setting is an asset.
  At Docere Wellness, we are committed to providing a supportive and holistic environment for both our patients and team members. If you are passionate about wellness and thrive in a dynamic, patient-focused setting, we encourage you to apply for this rewarding opportunity as an Office Manager.
  Job Type: Full-time
  Pay: $18.33-$26.00 per hour

Benefits:

• Casual dress
• Store discount
• Wellness program

Work Location: In person
Expected start date: 2025-08-2

• Manage front desk operations, including greeting patients warmly and handling inquiries with care.
• Oversee clerical tasks such as filing, data entry, and maintaining accurate patient records.
• Provide exceptional customer service by addressing patient concerns and ensuring a positive experience.
• Coordinate office schedules, appointments, and meetings efficiently to optimize clinic operations.
• Maintain an organized and professional workspace while ensuring compliance with clinic policies.
• Proofread documents for accuracy and clarity before distribution.
• Utilize Google Suite, Jane App, and other computerized systems to streamline office functions.
• Collaborate with naturopathic practitioners and staff to enhance workflow and improve patient experiences.
• Manage accounts receivable, including invoicing and payment tracking.
• Handle extended health direct billing processes for patients.
• Oversee inventory management, including tracking supplies and placing orders as needed.