LARGE COMPANY WITH GREAT AMBITIONS AND CLOSE RELATIONS

efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with comprehensive, flexible, customizable, and scalable software to support their growth. efficy’s platform includes solutions for marketing automation, sales, project management, customer service, and customer engagement. Currently, more than 300,000 users across 63 countries rely on efficy’s tools.
Founded in 2005 and headquartered in Brussels, efficy has around 500 employees working in local offices across Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Poland (Warsaw), Hong Kong, or remotely.
Our mission is to contribute to the success of every company by helping them turn customer data into valuable insights while simplifying their employees’ work.
At efficy, no two days are the same, and things evolve quickly. So, fasten your seatbelt and join us on this exciting journey!

A UNIQUE WORK EXPERIENCE & COMPANY CULTURE

We want our employees to thrive in their daily lives, which is why you can expect exciting challenges, online music quizzes, onsite ping-pong tournaments, and much more. Communication is informal, and your colleagues are always just a short call away.

POSITION OVERVIEW

As an Office Manager at efficy, you are more than the heartbeat of the office, you are
a key enabler of our people experience. You ensure our spaces are welcoming,
functional, and inspiring, while also acting as a local ambassador for our People
Experience strategy. You’ll balance hands-on operational responsibilities with
proactive contributions to employee engagement, onboarding, and sustainability.

People experience

• Lead onboarding and offboarding experiences, including goodies managementand welcome rituals.
• Be the go-to person for office-related employee queries.
• Act as DEX (Digital Employee Experience) ambassador and event coordinator.Provide logistic help on every activity: groceries, communicate effectively,send reminders.
• Own the office site in the Intranet: keep the site updated with key office info,you publish articles of social activities, news from the office and you managethe photo’s folder.
• Organize and support global and local events in your office.
• Manage e-cards to celebrate work anniversaries and foster connection.
• Manage the email box reception@efficy.com for your office-related topics.
• Take pictures, recording, all activities that happen in the office. Take initiative

Office environment

• Manage entrance and access systems, ensuring a secure and smoothexperience for employees and visitors (e.g.,parking, WelcomR).
• Coordinate with suppliers and contractors for office maintenance and services.
• Oversee kitchen routines (dishwashers, coffee machine, etc).
• Maintain a pleasant and engaging office atmosphere, including games,decorations, and branding.
• Handle mail, packages, and recycling processes.
• Organize and maintain safety and first-aid training.
• Coordinate the cleaning of the office.

People experience

• Lead onboarding and offboarding experiences, including goodies managementand welcome rituals.
• Be the go-to person for office-related employee queries.
• Act as DEX (Digital Employee Experience) ambassador and event coordinator.Provide logistic help on every activity: groceries, communicate effectively,send reminders.
• Own the office site in the Intranet: keep the site updated with key office info,you publish articles of social activities, news from the office and you managethe photo’s folder.
• Organize and support global and local events in your office.
• Manage e-cards to celebrate work anniversaries and foster connection.
• Manage the email box reception@efficy.com for your office-related topics.
• Take pictures, recording, all activities that happen in the office. Take initiative!

Sustainability

• Collect and report data for carbon footprint tracking and sustainabilityinitiatives.
• Support local implementation of ESG-related actions and awareness.

Operations support

• Assist with travel bookings and ensure policy compliance via TravelPerk
• Coordinate employee car drop-off and pick-up.

Hierarchical line
Reports to Head of People Experience (PX)