ABOUT US:

We are a dynamic and growing estate agency with a strong reputation for professionalism and exceptional customer service. Our team is passionate about property and delivering results. We’re now looking for a highly organised and proactive Office Manager to support our continued success in a fast-paced environment.

REQUIREMENTS:

• Proven experience in a similar office management or senior administrative role, ideally within property or a fast-paced service industry
• Excellent communication and interpersonal skills
• Highly organised with exceptional attention to detail
• Proficient in Microsoft Office and CRM systems
• Ability to multitask and manage competing priorities
• A proactive and solutions-oriented mindset
• Experience in an estate agency is desirable but not essential

THE ROLE:

As Office Manager, you will play a pivotal role in the smooth running of the office. You’ll be the central point of contact for administrative operations, team coordination, and ensuring the day-to-day activities of the agency are carried out efficiently and professionally. This is a fantastic opportunity for someone with previous experience in a fast-paced setting who thrives on responsibility and enjoys making a real impact.

KEY RESPONSIBILITIES:

• Oversee daily office operations and ensure procedures run smoothly
• Provide administrative support to sales and lettings teams
• Liaise with clients, contractors, and external stakeholders professionally and promptly
• Manage office supplies, equipment, and maintenance
• Coordinate staff schedules, meetings, and office events
• Support HR processes including onboarding, holiday tracking, and general staff coordination
• Maintain databases, filing systems, and ensure compliance with company policies and industry regulations
• Assist with marketing efforts including social media and online listings as needed