JOB DESCRIPTION

Office Manager
Mission:
Are you passionate about making a difference? Join us as an Office Manager in our vibrant
Long Term Care community to help run the behind the scenes business operations. Your
experience wearing multiple hats and managing multiple priorities will help ensur e all
administrative and financial activities are completed with a high level of accuracy. Your daily
activities will help contribute to a greater experience for our employees, residents and
families.

Key Responsibilities:

• Ensuring compliance of regulatory and internal standards based on applicable policies

and legislation

• Engage with residents and their families to meet their needs through various

administrative processes

• Ensuring privacy and confidentiality as the gatekeeper of employee and resident records

and files

• Collaborate - You will engage with all departments at the site to gather, administer and

assist in various processes to support the site employees and residents

• Manage - Effectively manage billing system and resident’s accounts to ensure invoices

are promptly paid

• Comply - With required company policies and applicable Long Term Care legislation
• Lend a Helping Hand - You are able to juggle a variety of responsibilities and tasks on a

day-to-day basis

• Cultivate - Promote an environment that provides optimal efficiencies and superior

service for residents, families and stakeholders

• Respond with HEART - Hear, Empathize, Acknowledge, Respond, Thank

Qualifications:

• Post-secondary education in Business Accounting Courses or equivalent
• Minimum of three (3) years of related administrative experience, and general accounting

experience, preferably in Long Term Care

• Proficiency in Microsoft Office Suite (Word, Excel)
• Knowledge of and experience working with Empath; Workday; Kronos operating systems

considered an asset

• Strong organizational, communication, time management and problem solving skills
• Values of Respect, Integrity, Compassion & Excellence
• Must provide a complete and current (within six months) Vulnerable Sector Check

(including a Criminal Background Check) or be willing to obtain one.
What Extendicare

• Ensuring compliance of regulatory and internal standards based on applicable policie