Office Manager (f/m/d)* at Parloa

Berlin, , Germany -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Office Management, Vendor Management, Event Management, Organizational Skills, Project Management, Problem Solving, Communication Skills, Interpersonal Skills, Negotiation Skills, Tech-Savvy, Workplace Compliance, Safety Regulations, Fluency in German, Fluency in English

Industry

Software Development

Description

YOUR MISSION: Join us in reimagining customer experience with Agentic AI. As Office Manager (f/m/d) at Parloa, you will create a well-organized, welcoming, and efficient workplace. As part of our global four-person Workplace Management team, you’ll oversee daily office operations, maintain strong vendor relationships, and ensure a seamless office experience for our employees. From managing supplies and optimizing office space to coordinating workplace initiatives, you’ll be the go-to person for all office-related needs—helping to create an environment where everyone can thrive. IN THIS ROLE YOU WILL: Ensure a service-oriented approach by addressing employee needs and creating an exceptional workplace experience that promotes well-being, productivity, and performance. Oversee daily office operations, ensuring a seamless and positive experience for all employees and addressing any concerns promptly. Manage vendor relationships, negotiate contracts, and handle office procurement, ensuring timely and high-quality services, supplies, and equipment. Plan and execute office events, celebrations, and engagement activities that foster a strong company culture and enhance employee engagement. Serve as the go-to person for all facility-related matters, collaborating with landlords, security, and service providers to ensure smooth operations. Ensure the office is well-stocked, organized, and inspiring, supporting employee well-being and productivity. Collaborate with IT and People & Culture teams to improve the workplace experience, supporting processes like onboarding and offboarding. Oversee workplace safety, security, and emergency preparedness to maintain a compliant and secure environment. Our Tech stack: Slack, Notion, Miro, Jira, GSuite, Asana On-Site Presence: This role is based in our Berlin office and requires your presence Monday to Friday, approximately 9 AM to 6 PM, to ensure smooth daily operations and a great workplace experience. WHAT YOU BRING TO THE TABLE: 2–3 years of experience in office management, workplace operations, or a similar role in a fast-paced, high-growth company. Excellent interpersonal and communication skills, fostering a welcoming and professional workplace while effectively managing relationships with internal and external stakeholders. Event management experience, including planning and executing events with 100+ attendees. Strong organizational and project management skills, with the ability to juggle multiple priorities and solve problems proactively. A hands-on, proactive mindset with a passion for creating an outstanding workplace experience. Experience with vendor negotiation and contract management. Tech-savvy, with experience using Slack, Notion, Miro, Jira, G Suite, and Asana to streamline workplace operations. Knowledge of Berlin workplace compliance, safety, and security regulations. C1-level fluency in German and C1-level fluency in English (additional languages are a plus). WHAT'S IN IT FOR YOU? Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture. Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI. Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, weekly sponsored office lunches. Competitive compensation and equity package. Flexible working hours, 28 vacation days and workation opportunities. Access to a training and development budget for continuous professional growth. Regular team events, game nights, and other social activities. Work from our beautiful Berlin HQ with adjustable desks, social areas, fresh fruits, cereals, and drinks. Your recruiting process at Parloa: Recruiter video call → Meet your manager → Meet the team → Bar Raiser Interview Why Parloa? Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York. When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey. Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

Responsibilities

Oversee daily office operations and ensure a seamless experience for employees while managing vendor relationships. Plan and execute office events and initiatives to foster a strong company culture and enhance employee engagement.