Key Responsibilities:

• National Facilities Oversight: Take ownership of facilities and workplace operations across Sydney (HQ), Melbourne, and Brisbane. Manage supplier relationships, oversee maintenance schedules, coordinate fit-outs or moves (if applicable), and ensure all offices operate to a high corporate standard.
• Front of House & Reception Oversight (Sydney & Melbourne): Manage a team of 3x Receptionists & Office Coordinator, ensuring all visitors are welcomed professionally. Set and maintain standards for front-of-house presentation across all sites.
• Supplier & Contract Management: Oversee national contracts for cleaning, maintenance, stationery, catering, IT support and more — ensuring consistency and value across locations.
• Operational Efficiency Projects: Identify and implement improvements in office systems, compliance, health and safety, onboarding logistics and other internal processes.
• Team Coordination & Support: Collaborate closely with the EA's, and wider administration team to deliver seamless support across the firm.

Who You Are:

• Experienced: You bring 3–5+ years in office, facilities, or operations management — ideally across multiple sites — within a professional, corporate or financial services setting.
• Detail-Driven & Organised: You’re methodical, highly organised and can manage competing priorities across multiple offices with ease.
• Confident Communicator: You’re polished, personable, and skilled in communicating clearly with all stakeholders.
• Tech-Savvy & Systems-Oriented: You’re confident with Microsoft Office, email/calendar systems, and building management platforms.
• Problem Solver & Project Doer: You spot issues before they arise, implement solutions, and enjoy seeing processes run smoothly.
• Calm, Capable & Self-Directed: You thrive in a fast-paced environment and take pride in maintaining beautiful, functional workplaces.

Why This Role?

• Premium Package: Competitive salary with generous benefits and performance based incentives.
• Multi-Site Influence: A tangible opportunity to make your mark across three high profile office locations.
• Clear Progression Pathway: A chance to evolve into broader operations or culture leadership roles as the business continues to grow.
• Beautiful Workplace: Enjoy working in a sophisticated, well appointed Sydney CBD office.
• Incredible Culture: Join a values-led, collaborative firm where your contribution is recognised, and people genuinely enjoy working together.