JOB TITLE: OFFICE MANAGER – MAYWOOD & MORTON GROVE OFFICES

Location: Maywood, IL & Morton Grove, IL
Company: Golden Touch Home Care Services, LLC
Job Type: Full-Time

ABOUT US

At Golden Touch Home Care Services, LLC, we’re not just another home care agency—we’re a passionate and growing team on a mission to transform how seniors experience care at home. As a family-owned business rooted in compassion and service, we’re proud to support Illinois seniors with dependable, non-medical care that helps them live safely, independently, and with dignity.
Our team is driven, innovative, and expanding fast across the Chicagoland. If you’re looking to join a forward-thinking agency where your work truly matters—and where you’ll be empowered to lead and grow—Golden Touch is the place to be.

POSITION SUMMARY

We’re looking for an energetic and experienced Office Manager to lead operations at our Maywood and Morton Grove offices. This is a high-impact leadership role for someone who understands the Illinois Department on Aging (IDoA) and Illinois Department of Public Health (IDPH) regulations and can grow our presence by building strong teams and strategic relationships with local Coordinated Care Units (CCUs).
This is more than just an administrative role—it’s an opportunity to drive local expansion, shape the future of our agency, and be part of a company that values initiative, compassion, and community.

• Team Leadership: Recruit, train, and supervise a high-performing team of office and field staff across two locations.
• Community Engagement: Build and nurture relationships with CCUs, referral sources, and local community organizations to market services and grow our book of business.
• Business Development: Identify growth opportunities in each service area and execute strategies to expand our client base.
• Compliance & Quality: Ensure adherence to all IDPH and IDoA regulations, documentation standards, and internal policies.
• Client Service: Provide exceptional support to clients and families, ensuring care plans are followed and concerns are promptly addressed.
• Office Operations: Oversee day-to-day administrative tasks, scheduling, payroll coordination, and documentation.