ABOUT US

Gray Healthcare is a specialist provider of Health and Social Care services, dedicated to supporting individuals with complex needs, learning disabilities, and long-term conditions as they transition from inpatient care back into their communities.
We take a dynamic approach to care, empowering people to return to their own homes and regain control over their lives. Everyone receives a customised support package tailored to their unique needs, developed with assistance from our multidisciplinary team. Our services are flexible and adaptable to address both current and future requirements.
Job Types: Full-time, Permanent
Pay: £30,000.00-£35,000.00 per year

Benefits:

• Free parking

Work Location: In perso

KEY RESPONSIBILITIES OF THE OFFICE MANAGER ROLE:

· Become the primary contact for all aspects of office culture and employee experience, including training and onboarding for the office environment.
· Ensure the office operates smoothly on a daily basis.
· Serve as the primary point of contact and support for all on-site and remote managers.
· Oversee office supplies and assist with IT and systems coordination.
· Assist HR, Finance, and other departments with administrative tasks.
· Participate in key governance meetings, record minutes, and prepare and distribute all relevant documents, action plans, and reports for both internal and external use.
· Collaborate with our external health and safety partner to ensure compliance for our central office.
· Assist the Senior Information Risk Owner (SIRO) in managing compliance with data protection legislation and overseeing information risk management.
· Communicate with the landlord to ensure that we are compliant with our lease agreement.
· Perform general administrative tasks, including sorting mail, scanning, and filing, as well as answering the phone.
· Assist the organisation in preparing for and managing inspections and audits, including the CQC, CIW, ICB, and other key stakeholders.

SKILLS AND EXPERIENCE REQUIRED FOR THE OFFICE MANAGER ROLE:

· A minimum of five years of extensive administrative experience is required.
· Exceptional interpersonal, organisational, communication, and digital skills with a methodical approach and keen attention to detail.
· Have extensive knowledge and experience with Microsoft Office, in-house CRM systems, and management systems.
· Experience in handling confidential information and a solid understanding of GDPR regulations.
· The ability to identify and resolve unexpected issues, think creatively, and develop proactive solutions before problems escalate.
· Experience of managing your own time and deadlines to juggle numerous responsibilities and projects simultaneously
· Possess strong problem-solving and decision-making skills to effectively address issues.
· Commit to ongoing personal development by staying informed about changes in policies and legislation.
· Be an engaged team player.