Hills Motor Repairs is seeking a highly organised and proactive Office Manager to oversee the daily administration of our office. This role is perfect for someone who enjoys creating structure, supporting a team, and keeping everything running smoothly behind the scenes.
The ideal candidate will be a confident communicator, a natural problem-solver, and someone who takes pride in maintaining a professional and positive work environment. If you’re reliable, detail-oriented, and thrive in a leadership role, we’d love to hear from you.

REQUIREMENTS:

A minimum of three years’ proven experience in office management or a Diploma level qualification in Business Administration, Management or a related field.

• Oversee the smooth running of daily administrative operations in the workshop, ensuring tasks are prioritised and completed efficiently
• Coordinate bookings, customer enquiries, and job schedules to support workshop flow and maximise productivity
• Allocate tasks and resources (staff, tools, equipment) to meet daily workload demands
• Assist with recruitment, onboarding, and training of new staff
• Monitor staff performance and provide day-to-day support to mechanics
• Supervise daily operations and support team development
• Respond to customer enquiries and liaise with the team to facilitate resolution of problems
• Maintain accurate records of customer jobs, parts inventory, supplier invoices, and service histories
• Call and liaise with insurance companies regarding claims, ensuring timely coordination and resolution of repair approvals
• Ensure office and workshop areas are well-equipped, stocked, and compliant with safety standards
• Keep systems and processes up to date with current automotive industry practices and government regulations
• Manage customer invoicing and payments, ensuring accuracy in quotes, job costing, and reconciliation of accounts