Office Manager

at  Launch Rehab

OVERVIEW

We are seeking a highly organized and proactive Office Manager to oversee daily operations and ensure the smooth functioning of our office environment. The ideal candidate will play a critical role in managing administrative tasks, supporting staff, and enhancing productivity. This position requires strong leadership skills and the ability to communicate effectively with team members and external partners.

SKILLS

• Proficiency in Jane App.
• Skilled knowledge with Notion.
• Excellent supervisory skills with a focus on team development.
• Exceptional communication skills, both verbal and written.
• Ability to manage multiple tasks efficiently while maintaining attention to detail.
• Strong organizational skills with administrative experience.
  We invite qualified candidates to apply for this exciting opportunity to contribute to Launch Rehab’s success!
  Job Type: Full-time
  Pay: $22.00-$25.00 per hour
  Expected hours: 35 – 40 per week

Additional pay:

• Overtime pay

Benefits:

• Casual dress
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Customer service: 2 years (required)

Work Location: In perso

• Oversee front desk operations, including greeting visitors and handling inquiries.
• Supervise administrative staff, providing guidance and support as needed.
• Manage account receivables for all in house therapists.
• Review bank deposits to match Jane App.
• Lead team management efforts to foster a collaborative work environment.
• First point of contact with client complaints.
• Ensure the cash float is kept balanced throughout the week.
• Review and overlook payroll hours.
• Monthly administrative scheduling.
• Overlook ICBC and WSBC master pages via Notion.
• Exhibit excellent phone etiquette while communicating with clients, third parties and staff members.
• Complete weekly report of new patients.