Office Manager (MEM) at LEO Events

Memphis, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

0.0

Posted On

06 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Office Management, Facilities Coordination, Administrative Operations, Problem-Solving, Organizational Skills, Interpersonal Skills, Communication Skills, Microsoft Office, Team Collaboration, Vendor Management, Event Coordination, Employee Onboarding, Expense Tracking, Building Management, Safety Procedures, Cultural Initiatives

Industry

Events Services

Description

Description Job title: Office Manager (MEM) Department: Human Resources & Administration Location: Memphis, TN Reports to: Senior Director, Human Resources & Administration FLSA Status: Full-time, Exempt Position Summary: The Office Manager ensures the smooth and efficient operation of the Memphis office by overseeing administrative processes, facilities, vendor relationships, and building management. This role serves as the primary liaison between employees, building management, and leadership, ensuring the office environment is supportive of a high-performing and engaging workplace culture. The Office Manager takes ownership of office systems and proactively identifies and implements solutions that improve efficiency and the employee experience. This position is required to work out of the LEO Memphis office 5 days per week and entails fully compensated, reduced office hours during company-wide hybrid days. Job Responsibilities: Administrative & Operational Support · Serve as the first point of contact for visitors, callers, and vendors, ensuring a professional and welcoming environment. · Manage mail, shipping, and receiving logistics; address missed deliveries within 24 hours. · Oversee office supply inventory and order fulfillment. · Manage mail, shipping, and receiving logistics. Address all missed deliveries within 24 hours. · Coordinate company meetings and guest logistics. · Support onboarding logistics, workspace setup, and new-hire welcome gifts in collaboration with HR. · Assist with the employee parking program administration. · Track incoming gifts, notify recipients, and coordinate thank-you correspondence. · Provide executive support to Senior Leadership as needed, including: o Assisting with expense reports. o Coordinating travel (airfare, hotel, car rental, itineraries, crew letters). o Managing philanthropic initiatives and donations. o Handling fulfillment needs and database updates. o Create MEM vCards as directed and assist with Huddle content as directed by Marketing. Office & Facilities Management · Oversee day-to-day office operations, including building maintenance, repairs, and vendor coordination. · Open the office daily, including managing lights and alarms. · Ensure the reception area, restrooms, breakrooms, and conference rooms and organized daily. · Manage weekly trash collection and bi-weekly recycling pickup; run dishwasher and laundry as needed. · Coordinate workspace assignments, conference room calendars, and equipment needs. · Serve as the primary contact for all facilities-related issues and requests. · Maintain office safety and emergency preparedness procedures in collaboration with HR. · Manage building access key cards, alarm codes, and parking for new and departing employees. · Oversee office décor, signage, and seasonal/holiday displays. · Manage the company car, including check-in/out logs, maintenance, and detailing. · Partner with Memphis event teams to maintain organization in the office warehouse and Radiator Works. · Ensure housekeeping vendors are scheduled weekly and recycling bi-weekly. · Memphis office support · Schedule vendors for maintenance (alarm, exterior landscaping, fire extinguisher, carpet cleaners, pest, office equipment, elevator, HVAC, etc.). · Coordinate art and nameplate installation. · Act as liaison for tenants and manage shared vendor relationships. · Manage gate and building access during vacations and holidays, troubleshooting as needed. · Manage vendor relationships for River Hawk, Radiator Works, and related facilities. · Water plants as needed and lean out refrigerator and freezer (as appropriate). Employee Experience & Culture · Ensure the office environment reflects LEO’s culture and values. · Execute office events, celebrations, and catered meals. · Manage monthly birthday desserts and office recognition moments. · Support LEO Gives, Culture, and Sustainability initiatives in the Memphis office. Vendor & Expense Oversight · Partner with Accounting to track to office-related expenses. · Evaluate vendors for cost-effectiveness, service quality, and alignment with company standards. Qualifications: · 4+ years of experience in office management, facilities coordination, or administrative operations, preferably in a professional services environment. · Demonstrated ability to manage multiple priorities with minimal supervision and a high degree of ownership. · Strong problem-solving and organizational skills, with attention to detail and follow-through. · Excellent interpersonal and communication skills, with the ability to build strong relationships across teams and with external partners. · Proficiency in Microsoft Office, Teams, and other collaborative platforms. Competencies: · Ownership: Proactively identifies needs and takes initiative to resolve issues. · Accountability: Delivers on commitments and ensures office systems run smoothly. · Professionalism: Represents the company positively with vendors, clients, and visitors. · Organization: Maintains structure, order, and efficiency across all office processes. · Willing and able to travel less than 4% and work nights and weekends as requested. Environmental Conditions and Physical Demands: Employee required to spend a portion of time remaining in a seated position looking at a computer screen. Employee required to do some standing and walking. Must be able to lift 25 pounds. Employee is in a well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation. Company Summary: LEO Events is a woman-owned, owner-operated, award-winning, diverse supplier of the most meaningful and memorable events. Founded in 2012, LEO has consistently showcased fresh and fearless creativity, inventive tactics, and an exceptionally collaborative approach to event design and production. Our increasingly diverse staff of 100+ full-time employees is distributed nationwide with main offices in Memphis, Nashville, and Chattanooga, Tennessee. The biggest brands in business trust us — over and over, year after year — to deliver their most critical messages on the most important occasions. These long-standing client relationships are the truest testament to the quality of our work. We stay active in our communities and strive to make positive contributions everywhere we go. We prioritize diversity in our offices, on our stages, and in our supplier relationships, and we believe representing the world more fully paves the way for better work and a better future.

Responsibilities

The Office Manager oversees administrative processes, facilities, vendor relationships, and building management to ensure smooth office operations. This role also serves as a liaison between employees and leadership, enhancing the workplace culture and employee experience.