Office Manager at North Florida Surgeons, P.A.

Jacksonville, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

0.0

Posted On

22 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Management, Organizational Skills, Time Management, Attention To Detail, Patient-Centered Approach, Financial Oversight, Operational Oversight, Regulatory Compliance, Medical Billing, Insurance Verification, EHR Systems, Problem-Solving, Communication, Staff Coordination, HIPAA Compliance

Industry

Hospitals and Health Care

Description

Position Summary: The Medical Office Manager is responsible for overseeing the daily administrative and operational functions of a busy general surgery practice. This role ensures efficient office workflow, regulatory compliance, exceptional patient experience, and effective coordination between clinical and administrative staff. The ideal candidate is highly organized, detail-oriented, and experienced in managing healthcare operations. Key Responsibilities: * Manage day-to-day office operations, including scheduling, patient flow, and staff coordination * Supervise and support administrative staff (front desk, billing, medical records) * Ensure compliance with healthcare regulations, policies, and HIPAA standards * Oversee patient scheduling, referrals, authorizations, and insurance verification * Monitor billing processes, claims submission, and revenue cycle performance * Handle patient concerns and resolve issues in a timely and professional manner * Coordinate with surgeons and clinical staff to optimize workflow and efficiency * Maintain office supplies, vendor relationships, and equipment management * Develop and implement office policies and procedures to improve operations * Assist with hiring, onboarding, training, and performance evaluations of staff * Prepare reports on office performance, patient volume, and financial metrics Qualifications: * Bachelor’s degree in Healthcare Administration, Business Administration, or related field (preferred) * Minimum 3–5 years of experience in medical office management, preferably in a surgical setting * Strong knowledge of medical terminology, insurance processes, and billing systems * Familiarity with electronic health records (EHR) systems * Excellent leadership, communication, and problem-solving skills * Ability to multitask and manage a fast-paced environment Skills & Competencies: * Leadership and team management * Organizational and time management skills * Attention to detail and accuracy * Patient-centered approach * Financial and operational oversight * Knowledge of regulatory compliance Work Environment: * Fast-paced general surgery office setting * Frequent interaction with patients, physicians, and staff * Standard office hours with occasional extended hours as needed Compensation & Benefits: * Competitive salary based on experience * Health, dental, and vision insurance * Paid time off and holidays * Retirement plan options Reporting Structure: Reports directly to the Practice Administrator or Lead Surgeon Equal Opportunity Employer Statement: We are an equal opportunity employer and value diversity. All employment decisions are based on qualifications, merit, and business needs.

Responsibilities

Oversee daily administrative and operational functions of a general surgery practice to ensure efficient workflow and regulatory compliance. Manage staff, patient scheduling, billing processes, and coordination between clinical and administrative teams.