POSITION SUMMARY

Sunnybrook Plastic Surgery Associates (SPSA), within the Division of Plastic Surgery at Sunnybrook Health Sciences Centre, is seeking a highly organized, detail-oriented Office Manager. This individual will play a key operational role in supporting the delivery of high-quality plastic surgical care, overseeing administrative functions, and managing staff and financial systems. The ideal candidate is a proven leader with strong time management and interpersonal skills, and a successful background in medical office environments.

QUALIFICATIONS

• Minimum 3 years of office or practice management in a medical or hospital setting
• Proven success driving operational improvement in healthcare environments
• Strong leadership with ability to mentor, coach, and hold staff accountable
• Excellent interpersonal skills with ability to collaborate across diverse teams
• Conflict resolution, project management, and team facilitation expertise
• Competency in accounting and business reporting practices
• Advanced verbal and written communication
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
• Ability to learn and manage EMR platforms and hospital databases
• Comfortable liaising with IT service providers and updating staff on tech-related changes