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Office Manager at Pool Scouts of First Coast
Charlotte, North Carolina, United States -
Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

22.0

Posted On

08 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Relationship Management, Sales, Office Management, Inbound Calls, Outbound Calls, Customer Service, Work Order Management, Invoicing, Billing, Software Proficiency, Schedule Management, Vehicle Routing, Inventory Management, Team Leadership, Financial Acumen, Attention To Detail

Industry

Consumer Services

Description
Our growing, customer-focused local business is looking for a reliable, well-organized and sales-oriented Office Manager to direct day-to-day operations. The Office Manager is responsible for developing and maintaining customer relationships, leading phone-based sales efforts, and managing all aspects of field operations. Responsibilities: Sell initial and recurring service to residential pool owners via inbound calls Proactively engage existing customer base via outbound calls Provide excellent customer service to existing and new customers Manage customer work orders, invoicing and billing via business management software Manage service schedules, and vehicle routing Manage inventory of materials and chemicals Requirements: A Sales-focused individual with experience Excellent customer service and communication skills Computer savvy with strong software user skills Positive can-do attitude Highly organized with strong attention to detail Ability to manage a team of technicians Familiarity with Profit & Loss statements, and comfortable with numbers Additional details: Full-time position with typical hours of 8am-5pm, Monday-Friday Some weekend work and additional hours required during busy times of year (spring and fall)
Responsibilities
The Office Manager will direct daily operations, focusing on developing customer relationships, leading phone-based sales efforts for pool services, and overseeing all aspects of field operations. Key duties include managing customer work orders, invoicing, billing, service schedules, vehicle routing, and material inventory.