Office Manager, Spanish speaking (preferred) at Excel Dental Chelsea

Chelsea, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

0.0

Posted On

24 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Skills, Customer Service, Insurance Eligibility, Verification, Reliable, Fast Learner, Team Environment, Bilingual, Spanish Speaking

Industry

Medical Practices

Description

Description Key Responsibilities: Lead and direct the team to ensure consistent and high-quality patient service. Participate in onboarding and training new team members. Collaborate with the Regional Practice Manager and CEO to maintain smooth office operations, including managing staffing, scheduling, and training. Inspire, motivate, and support staff in achieving their professional goals and fulfilling their duties. Supervise staff activities and assignments in accordance with office policies and legal requirements. Contribute to marketing strategies and initiatives to promote the practice. Oversee patient relations and resolve patient complaints effectively. Organize and facilitate monthly staff meetings to maintain clear communication. Address conflicts and administer disciplinary actions when necessary. Ensure full compliance with HIPAA regulations, protecting patient privacy and maintaining confidentiality. Adhere to all state and federal regulations governing dental practice operations. Greet and check in patients in a friendly manner Collect co-payments and verify insurance coverage Treatment planning and coordinating to promote high-case acceptance Review and maintain schedules for productivity Schedule and confirm patient appointments Prepare new patient records neatly and accurately Various office duties as assigned by Regional Mangers and CEO Responding to patient financial inquiries and directing to appropriate departments, as necessary Requirements Qualifications for Dental Office Manager include: Exceptional People Skills/Customer Service Insurance eligibility and verification experience Reliable/ Fast Learner Able to work independently as well as in a team environment Bilingual and Spanish speaking (preferred). Benefits: Paid Vacation Time (PTO) Paid Holidays Paid Sick-Time 401K Plan with Matching Health Insurance Dental Insurance Mentorship for Career Advancement Free Parking & Much More! Competitive Compensation & Bonus OpportunityMentorship available for career growth, expansion of skills, and higher earning potential!

Responsibilities

The Office Manager will lead and direct the team to ensure high-quality patient service while collaborating with management to maintain smooth office operations. They will also oversee patient relations and resolve complaints effectively.