OFFICE MANAGER (FULL-TIME)

Company: STEP Institute S.P. L.L.C.
Location: Office 1301, 13th Floor, Al Maha Tower ,A, Al Taawun St , Al Khan.

ABOUT US:

STEP Institute is a leading international educational organization dedicated to preparing the next generation of IT professionals. We’re looking for an enthusiastic and motivated Office Manager to join our team and contribute to the growth of our operations in Sharjah.
Schedule: 5/2 with rotating days off

1. Parent Communication

• Make follow-up calls regarding students’ academic progress
• Collect feedback from parents (satisfaction, suggestions)
• Respond to walk-in inquiries and messages in messengers

1. Payment Coordination

• Send payment reminders via calls and messages
• Monitor payment schedules and follow up with overdue accounts
• Coordinate installment plans and enter data into 1C or CRM system

1. Event & Graduation Organization

• Organize and host student graduation ceremonies
• Prepare and distribute certificates
• Support events (photos, decoration, guest lists, logistics, etc.)

1. Sales and Client Onboarding

• Present IT education programs for children and teenagers
• Greet clients referred by the sales department
• Sign contracts with parents and answer questions about programs
• Organize and assist with master classes, open house events, and trial lessons
• Call clients in Arabic (if applicable)

1. Office & Administrative Support

• Ensure office cleanliness and order
• Manage orders for office supplies and cleaning materials
• Provide support to teachers and the administrative team

Would you like to be part of a team that empowers the next generation through IT education?
Join us at STEP INSTITUTE S.P. L.L.C. and grow with us!
Job Type: Full-time
Pay: AED3,000.00 - AED4,000.00 per mont