Office Manager

at  Symphony Senior Living Kanata

Symphony Senior Living is a leading provider of quality senior services in Canada; we provide private pay services to residents in our beautiful communities, from assisted living, through to end of life. We are the true alternative to a Long-Term Care facility – to that end we are NOT a medical institution we are the HOME to many seniors of many levels of ability. We Serve BOTH our Seniors and Their loved ones.
We require team members who are compassionate and driven to provide a high-quality customer service to our residents, their families and the team.
We are currently seeking a Business Office Coordinator for our Symphony Senior Living Kanata community. The Business Office Coordinator is responsible for planning and overseeing all administrative support and office services for the retirement home on behalf of Symphony Senior Living. This includes coordinating and communicating office activities, reception duties, accounts payable and receivable, supplies and stationery, health regulations, and general troubleshooting. Preparing monthly billing ensuring that all resident purchases are properly tracked and coded for their bill. This individual is also responsible for overseeing the reception staff and providing administrative support to the management team. The Business Office Coordinator will also be responsible for ensuring the accuracy of preliminary and final payroll reports, time sheets, spread sheets, and reporting to Head Office on financial matters. He/she must ensure the confidentiality (as necessary) of files, and follow company procedures on retention and destruction. The Business Office Coordinator also performs select Human Resource duties as required, including interviews, orientation and the recording of sick calls. This individual must demonstrate a strong attention to detail and the ability to balance multiple demands simultaneously.

Requirements

• High School Diploma, G.E.D. or equivalent. College or University degree in Accounting, Business, Office Administration or Finance.
• Minimum of 5 years’ experience in an office setting.
• Knowledge of ADP payroll systems an asset.
• Knowledge of accounting, general/bought/sales ledger, journal entries, and bookkeeping experience required.
• Knowledge of supplies, equipment, and/or services ordering, as well as inventory control of these items.
• Strong knowledge of Microsoft Office products, including Excel, Word, and PowerPoint.
• Knowledge of Human Resource procedures and practices an asset.
• Able to maintain filing systems, databases, and basic diary/minutes management.
• Excellent analytical and problem solving skills.
• Good data entry skills and strong mathematical skills required.
• Meticulous records maintenance skills.
• Superior telephone manners and strong interpersonal skills.
• Good financial and business awareness.
• Strong written and verbal skills to communicate with all levels of the organization and its executive team.
• Strong customer service orientation.
• First Aid skills and/or certificates are considered assets.

A more detailed job description is available upon request.
The perfect candidate may have experience with a variety of industries including hospitality (hotel and/or restaurant experience), hospital, retirement home or long-term care; or if you have recently completed your health care college degree but waiting to graduate. We will teach you our systems, programs and philosophy, but we cannot teach compassion and empathy, so you will demonstrate those to us in an interview process.

OTHER REQUIREMENTS:

• This position is a NON-Union position
• You must pass a Vulnerable sector background check
• You must be able to work with Dogs and Cats and other animals.
• Due to our high level of residents with dementia; your tattoos and piercings must either remained covered by clothing or are discrete. Any other external body decoration, including hair, must not be frightening to a frail senior with dementia.
• You must be legally allowed to work in Canada
• You must be in good physical health as this job requires lifting, sitting, standing and walking.
• Must have had at least two COVID vaccines.
  Symphony is an equal opportunity employer. For those who wish to serve our seniors, please send your cover letter, detailing your interest to work with seniors along with your resume to Symphony Senior Living. We thank you in advance for your interest.
  Job Type: Full-time
  Pay: $45,000.00-$55,000.00 per year

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• RRSP match
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• Office management: 3 years (required)

Language:

• English (preferred)

Work Location: In perso

Please refer the Job description for details