About the organisation...Great opportunity working in the storage industry with a market leader. As the Site Operations Coordinator, your key focus is ensuring multi-site locations maintained to a high standard, are well presented and meet compliance as well as managing contractors whilst driving accountability. Additionally, you’ll handle customers and be across operational administration.

What you will be doing....

• Maintaining site presentation and standards including conducting bi-weekly site inspections, identifying and managing issues through to rectification
• Conduct full monthly site audits and prepare monthly audit reporting
• Engage with customers taking ownership of customer complaints through to resolution
• Work with the Operations Administration Team to coordinate credits, adjustments
• Act as the primary contact for contractors including scheduling and coordinating maintenance, repairs, cleaning, groundskeeping, security systems, capital works being responsible for contractor briefings, post work inspections and sign off
• Work closely with the team to coordinate new sites and ensure site readiness prior to launch
• Work collaboratively with peers across other sites
• Drive compliance and safety across your portfolio working with relevant Fire Safety, WHS and local government requirements

What’s in it for you…

You’ll work with a company that values, family, integrity and respect. A competitive salary as well as laptop, mobile phone, mileage reimbursement are on offer. You'll be making visit sites in your portfolio bi-weekly and monthly.

Do you have what it takes...

To succeed in this role you will have:

• Previous experience in facilities management, property operations, site management, self-storage or aligned is highly regarded
• Experience in coordinating across multi-site locations
• Highly developed organisational skills coordinating external service providers/contractors in a timely manner
• High service standards and great customer service skills with a confidence to engage customers
• Adaptability and flexibility in problem solving and issues management, adopting a proactive solutions focused approach
• High proficiency in systems with a willingness to learn new systems and tools
• Strong attention to detail
• Drivers Licence and own transport
• If you are someone who takes pride in maintaining high service standards and are looking for a role where you can coordinate across multi-locations, this is a great opportunity to join a growing industry leader.