POSITION SUMMARY:

This position will report to the Executive Director and will be responsible for the relationship between HSLS, staff and tenants. The Office/ Tenants Relations manager will mediate all staff and tenant concerns. In order to maintain and improve staff and tenant relations the OMTR Manager will perform many different duties such as participating in recruitment and hiring, communicating policies, exit interviews, attending staff meetings, liaison between HSLS and Tenants which will involve responding to disputes and mediation.

QUALIFICATIONS:

Supervisory Experience.
Knowledge of Employment Standards and Laws.
Knowledge of Human Rights.
Knowledge of legislation pertaining to Landlord/Tenancy Act BC; Previous experience working in building management would be an asset; Knowledge of not-for-profit organizations.

PROFESSIONAL SKILLS:

Advanced Technical Skills - Word, Excel and SharePoint is a requirement.
Demonstrated experience in Human Resources management particularly in employee relations; Knowledge of HR policies involving employee relations.
Demonstrated experience in Tenant Relations and handling disputes.

ABILITIES

Empathetic.
Knowledge of Indigenous History and Truth and Reconciliation;
Knowledge of Trauma informed practice.
Strong People skills.
Good judgment and critical thinking skills; Conflict resolution skills.
Tactfulness and sensitivity.
The ability to have a difficult conversation resulting in a positive outcome. Ability to work independently and as part of a team.
Job Type: Full-time
Pay: From $35.00 per hour
Expected hours: 40 per week

Benefits:

• Dental care
• Employee assistance program
• Extended health care

Ability to commute/relocate:

• Vancouver, BC V5N 5R3: reliably commute or plan to relocate before starting work (preferred)

Language:

• English (preferred)

Licence/Certification:

• Class 5 Licence (preferred)

Work Location: In perso

OSH RELATED DUTIES:

· Ensuring health and safety of KS and SW spaces that there are no debris in electrical rooms and furnace rooms.
· Promote a culture of safety comply with OSHA and industry standards.
· Support a professional, respectful, and productive work environment.