JOB

We’re hiring an Office Manager for our Halifax clinic, which operates Monday to Friday from 9:00 AM to 5:30 PM.
This position is available as either full-time or part-time, depending on the successful candidate’s availability and fit.
We are seeking a reliable, highly organized, detail-oriented, and proactive Office Manager to join our growing team. The ideal candidate will provide support to ensure the smooth operation of daily activities. The role involves managing scheduling, communications, office tasks, and assisting staff as needed. This is an excellent opportunity for someone passionate about healthcare and eager to contribute to a dynamic, patient-focused environment.

QUALIFICATIONS

• High school diploma or equivalent required.
• Previous experience in a healthcare setting or administrative role is a plus.
• Strong knowledge of office procedures and some healthcare-related terminology.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with Jane App is a plus.
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Ability to manage multiple tasks, work independently, and prioritize effectively.
• Knowledge of PIPEDA and patient confidentiality guidelines.
• Friendly, professional, and empathetic demeanor with patients and staff.

• Manage front desk operations, including answering phones, greeting patients, and scheduling appointments.
• Coordinate and maintain calendars for staff and healthcare providers.
• Assist in patient intake and processing, including collecting and updating personal and insurance information.
• Handle and maintain patient records, ensuring confidentiality and compliance with PIPEDA regulations.
• Prepare and maintain records, billing information, and insurance documentation.
• Respond to client inquiries and concerns, providing exceptional customer service.
• Prepare reports, documents, and correspondence for staff and administration.
• Coordinate with vendors, suppliers, and other healthcare professionals as necessary.
• Perform general office tasks, including filing, data entry, and office supply management.
• Support other administrative and clinical staff as necessary.
• Ensure the clinic is clean, tidy, and well-stocked with necessary supplies.