Office Operations Assistant at Ascension

Shorewood, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

0.0

Posted On

15 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Administrative Support, Clerical Support, Patient Check-in, Patient Check-out, Documentation, Demographic Information Entry, Insurance Authorization Verification, Medical Record Release, Appointment Scheduling, Charge Entry, Co-payment Collection, Daily Report Reconciliation, Deposit Reconciliation, Office Support

Industry

Hospitals and Health Care

Description

Details Department: Cardiology Schedule: Part-time / 32 hours per week / Monday -Friday - rotating days. Location: Water Tower Medical Commons Benefits Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance Time to recharge: paid time off (PTO) and holidays Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources Family support: parental leave, adoption assistance and family benefits Other benefits: optional legal and pet insurance, transportation savings and more Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process. Responsibilities Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information. Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedules/confirms patient appointments. Enter, review, and submit charges for patient procedures and services daily. Collect co-payments and reconciles all daily reports and deposits for accuracy. Provide general office and clerical support to assigned area. Requirements Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Additional Preferences No additional preferences. Why Join Our Team Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. Equal Employment Opportunity Employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Fraud prevention notice Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. E-Verify statement Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

Responsibilities

The role involves providing administrative and clerical support in a customer service capacity to patients and customers within a medical environment. Key duties include managing patient check-in/out processes, verifying insurance, handling medical records, scheduling appointments, and accurately processing daily charges and financial deposits.