Office Operations Assistant Urgent Care at Ascension

Appleton, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

03 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient registration, Insurance verification, Medical record management, Financial transactions, Patient scheduling, Customer service, Data entry, Clinic operations

Industry

Hospitals and Health Care

Description

Your future role at a glance Location: Appleton, WI Facility: Ascension Richmond Street Clinic Department/Specialty: Urgent Care Schedule: Days | PRN #nextgenhealthcare Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. Benefits that help you thrive Retirement: 403(b) plan Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process. How you’ll make an impact in this role Lead a positive and welcoming patient experience by managing check-in/check-out processes and ensuring the collection of accurate patient data and required documentation. Verify patient insurance eligibility and secure necessary service authorizations to ensure seamless and financially-approved access to care. Manage daily financial transactions by accurately submitting charges, collecting co-payments, and reconciling reports to support the department's fiscal accuracy. Coordinate efficient clinic operations by expertly managing patient scheduling and processing all medical record release requests. Travel to other Urgent Care clinics in the Fox Valley area as needed. Weekend and Holiday rotation. What minimum requirements you’ll need Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Equal employment opportunity employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Fraud prevention notice Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. E-Verify statement Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

Responsibilities

The Office Operations Assistant manages patient check-in/check-out processes, insurance verification, and financial transactions to ensure efficient clinic operations. They also handle patient scheduling and medical record release requests while maintaining a welcoming environment.