Office Operations Manager at Focus Property Management

North Adams, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

73000.0

Posted On

10 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical practice leadership, Revenue cycle management, Team leadership, EPIC EMR, Healthcare compliance, Microsoft Office, Communication, Organizational skills, Process improvement, Financial performance tracking, Budgeting, Payroll coordination, Vendor management, Credentialing, Patient services

Industry

Hospitals and Health Care

Description

Description We are seeking an experienced, detail-oriented operational leader to join our busy North Adams medical practice in the key role of Office Operations Manager. This role supervises our administrative staff and oversees operational functions; ensures efficient revenue cycle operations, patient services, and streamlined workflows while supporting a high-quality patient experience. The ideal candidate brings excellent communication and organizational skills, along with a process improvement mindset. We encourage you to apply to join our collaborative management team at Northern Berkshire Pediatrics! Requirements Key Responsibilities of the Office Operations Manager Revenue Cycle and Finance Support Oversee billing operations for efficiency and compliance Monitor A/R, claims, and payments with billing lead Partner with internal teams and external billing resources Track metrics and improve financial performance Assist with budgeting, expenses, payroll coordination, and reporting Front Office & Patient Services Manage scheduling, registration, phones, and patient flow Ensure a positive patient experience Resolve patient concerns as needed Supervision and Leadership Member of collaborative management team Supervise billing and front office staff Serve as liaison to physician leadership Support operational planning and improvements Operations & Administration Oversee daily administrative functions Coordinate credentialing and compliance tasks Partner with outsourced HR and accounting Manage vendors and office supplies Coordinate facility needs Technology Liaison with IT vendors Support EMR, billing, and communication systems Qualifications Education & Experience: 8+ years in medical practice leadership role, OR 5 years’ experience with a Bachelor’s degree Skills: Revenue cycle oversight (no coding required), Team leadership experience, EPIC or similar EMR experience, Knowledge of healthcare compliance, Microsoft Office proficiency. excellent communication and organizational skills What We’re Looking For Strong operational leader Process improvement mindset Team player and collaborator

Responsibilities

The Office Operations Manager supervises administrative staff and oversees daily operational functions including revenue cycle management and patient services. They act as a liaison to physician leadership and coordinate facility, IT, and HR-related administrative tasks.